Summary
Overview
Work History
Education
Skills
Biliteracy Seal
Languages
Extracurricular activities
Timeline
Receptionist

Grace Lee

Eugene,OR

Summary

Dynamic and adaptable professional with a proven track record at So.Cal West Coast Electric, excelling in organization and customer relations. Demonstrated ability to enhance team productivity and efficiency through effective office administration and data entry skills. Committed to maintaining confidentiality and fostering positive client relationships, contributing significantly to operational success.

Overview

1
1
year of professional experience

Work History

Receptionist

So.Cal West Coast Electric
02.2024 - 09.2024
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Corresponded with clients through email, telephone, or postal mail.
  • Organized, maintained and updated information in computer databases.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Maintained confidentiality of information regarding clients and company.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Assistant Payroll Clerk

So.Cal West Coast Electric
02.2024 - 09.2024
  • Expedited resolution of paycheck issues by working closely with supervisors to clarify attendance records or overtime approvals.
  • Completed payroll accurately and timely to meet employee expectations.
  • Ensured accurate and timely paychecks for employees by diligently verifying timekeeping records and resolving discrepancies.
  • Collaborated with the accounting team for reconciling payroll expenses, ensuring accurate financial reporting across departments.
  • Aided internal audits of payroll processes by maintaining organized filing systems for easy retrieval of historical data during reviews.
  • Supported year-end tax reporting processes by preparing W-2 forms and ensuring compliance with federal and state regulations.
  • Maintained confidentiality of employee records and payroll information.
  • Administered bi-weekly staff payroll and performed special calculations for commissions, reimbursements and benefit deductions.
  • Contributed to a positive work environment by promptly addressing employee inquiries related to paychecks, deductions, and leave balances.
  • Maintained a high level of confidentiality by securely handling sensitive employee information and adhering to privacy protocols.
  • Performed data entry tasks and maintained accurate records of employee payroll information.

Education

High School Diploma -

Beaumont High School
Beaumont, CA
06-2024

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Verbal and written communication
  • Customer/Client relations
  • Scheduling
  • Greeting and Seating Clients
  • File Management
  • Office Administration
  • Teamwork and Cooperation
  • Strong Work Ethic
  • Self-discipline
  • Mental Toughness
  • Focus and Concentration
  • Leadership Development
  • Personable and friendly
  • Adaptability and Resilience
  • Community involvement
  • Sports enthusiast

Biliteracy Seal

From K-12 I have been apart of the Dual Immersion program, which is an opportunity for students to learn both English and Spanish throughout their schooling. Being involved in this program is very tiring, relentless, and challenging but it is also rewarding, belonging, and successful. Being apart of this program has led me to graduate as a fluent Spanish speaker, receiving a Biliteracy and Multiliteracy seal in Spanish. 

Languages

Spanish
Native or Bilingual

Extracurricular activities

Throughout High School I was an active member in all things sports related. I was apart of the varsity basketball team for all 4 years and the varsity volleyball team for 3 years. Being apart of both those sports has taught me how to work with others, time management, competitiveness, and trust. I am a huge competitor and loved to stay engaged in sports. Which is why I was also apart of the Sports Medicine Career and Technical Education program at my school. In the sports medicine program I was apart of we worked hands on with athletes through taping, ice, water, stretching, treatment, and on field injuries. I completed the CTE pathway with 810 hours outside of school throughout my 10th,11th, and 1 semester of my 12th grade year, by working at practices, games, and other sporting events. The sports medicine program is very rigorous and requires a lot of time and energy, especially being a student athlete. But that program made me fall in love with athletic training and laid the foundation for what I want to do in life. I always told myself that if I never played at a collegiate or professional level then I would take care and support the athlete that did by keeping them healthy.

Timeline

Receptionist

So.Cal West Coast Electric
02.2024 - 09.2024

Assistant Payroll Clerk

So.Cal West Coast Electric
02.2024 - 09.2024

High School Diploma -

Beaumont High School
Grace Lee