Grace Lemons
Charlotte,NC
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
2
2
years of professional experience
Work History
Receptionist
Best Movers U.S
Charlotte, NC
06.2019 - 08.2019
- Confirmed appointments, communicated with clients and updated client records.
- Only receptionist on duty for two months, and fully booked company three calendar months in advance.
- Managed over 30 customer calls per day.
- Friendly and helpful assistance for customers.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
Assistant to Billing Associate
Developmental Disabilities Resources
Charlotte, North Carolina
06.2016 - 08.2018
- Assisted with organizing financial invoices
- Receptionist who managed 50-100 calls per day
- Printed, Organized, and Mailed paychecks
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Delivered clerical support by handling range of routine and special requirements.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Education
Bachelor of Arts - History
North Carolina State University
Raleigh, NC05.2024
Skills
- Information Assurance
- Critical Thinking
- Front Desk Operations
- Customer Service Relations
- Clerical Assistance
- Office Organization
Timeline
Receptionist
Best Movers U.S
06.2019 - 08.2019
Assistant to Billing Associate
Developmental Disabilities Resources
06.2016 - 08.2018
Bachelor of Arts - History
North Carolina State University
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