Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
CustomerServiceRepresentative

Grace Loveland

Evanston,IL

Summary

Effectively possesses team leadership, planning and organizational skills built throughout past work experiences. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

5
5
years of professional experience

Work History

Nanny

Richard Gleason LLC
Evanston, Illinois
06.2021 - Current

- Care for children ages 6, 8, 10

- Assist with housekeeping duties as well as creating daily/weekly schedule of activites

Customer Service Representative

Westmoreland Country Club
Wilmette, IL
05.2019 - Current

- Provided primary customer service to members during the summers of 2019 and 2021


Froster

Nothing Bundt Cakes
Evanston, United States
06.2020 - 05.2021

- Responsible for making signature NBC frosting and applying it to the full range of products

- Responsible for overseeing fulfillment of large corporate catering orders

Customer Service Representative

Zoup! Restaurant
Glenview, IL
06.2020 - 08.2020

- Provided primary customer support to internal and external customers

Education

Bachelor of Science - Consumer Behavior And Marketplace Studies

University of Wisconsin - Madison
Madison, WI
05.2025

Skills

  • First Aid
  • Upbeat and Positive Personality
  • POS Systems and Ordering Platforms
  • Scheduling and Coordinating
  • Project Management
  • Verbal and Written Communication

Affiliations

Chi Omega Nu Chapter Fraternity - University of Wisconsin - Madison

- Membership requirements such as GPA and community service hours

- Attends regular meetings

- Philanthropy - Make A Wish


UW-Madison Humorology

- Philanthropy event which raised a total of $440,000 for non-profit RISE Wisconsin's Respite Center

Timeline

Nanny

Richard Gleason LLC
06.2021 - Current

Froster

Nothing Bundt Cakes
06.2020 - 05.2021

Customer Service Representative

Zoup! Restaurant
06.2020 - 08.2020

Customer Service Representative

Westmoreland Country Club
05.2019 - Current

Bachelor of Science - Consumer Behavior And Marketplace Studies

University of Wisconsin - Madison
Grace Loveland