Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Grace Mangano

New Concord,OH

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Employee

Murray Hill Market
07.2022 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Responded to customer requests for products, services, and company information.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.

Office Assistant

Mangano Law Offices
01.2016 - 08.2021
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained and updated office records, both digital and physical.
  • Input data into spreadsheets and databases.

Red Vest (Volunteer)

Red Coats
07.2019 - 12.2019
  • Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
  • Educated potential participants on available services and processes to engage in program.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Volunteer

Fieldstone Farm TRC
01.2018 - 04.2019
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.

Education

Bachelor of Arts - Media Production

Muskingum University
New Concord, OH
05.2025

Skills

  • ASL Proficiency
  • Filing
  • Organization and Planning
  • Printing and Scanning
  • Customer Service and Assistance
  • Digital and In-Person Communication
  • Presentation Skills
  • Computer Proficiency and Microsoft Office
  • Video Editing
  • Content Creation
  • Academic and Professional Writing
  • Cleaning

Accomplishments

Graduated high school with honors.

Affiliations

  • Delta Gamma Theta (Sorority)
  • APO (a National Theatre Society)
  • Muskingum University Orbit Media
  • National Honors Society
  • National Technical Honors Society


Timeline

Employee

Murray Hill Market
07.2022 - Current

Red Vest (Volunteer)

Red Coats
07.2019 - 12.2019

Volunteer

Fieldstone Farm TRC
01.2018 - 04.2019

Office Assistant

Mangano Law Offices
01.2016 - 08.2021

Bachelor of Arts - Media Production

Muskingum University

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Grace Mangano