Grace Martinez
San Antonio
Summary
Dynamic and compassionate Chiropractic Assistant with a proven track record at Texas Injury Chiropractic. Excelled in patient care and medical billing, enhancing patient satisfaction and streamlining appointment processes. Skilled in building relationships and adept in medical terminology, significantly boosting new client referrals. Demonstrated commitment to maintaining confidentiality and improving patient engagement.
Overview
3
3
years of professional experience
Work History
Chiropractic Assistant
Texas Injury Chiropractic
08.2024 - Current
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
- Input patient data into computer system using Software and checked information for accuracy.
- Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.
- Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
- Promoted a welcoming atmosphere by greeting patients warmly upon arrival and addressing their concerns promptly.
- Improved patient understanding and engagement with treatment plans by providing clear, empathetic explanations.
Oakley
Luxottica
05.2022 - Current
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
- Input patient data into computer system using Software and checked information for accuracy.
- Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.
- Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
- Promoted a welcoming atmosphere by greeting patients warmly upon arrival and addressing their concerns promptly.
- Improved patient understanding and engagement with treatment plans by providing clear, empathetic explanations.
Education
Bachelor Of Science - Exercise Physiology
Midwestern State University
Wichita Falls, TX12.2024
Skills
- Telephone etiquette
- Medical terminology
- Scheduling appointments management
- First aid and CPR certification
- Patient flow management
- Patient care
- Medical billing
- Organizational skills development
- Medical front desk management
- Chiropractic techniques
Timeline
Chiropractic Assistant
Texas Injury Chiropractic
08.2024 - Current
Oakley
Luxottica
05.2022 - Current
Bachelor Of Science - Exercise Physiology
Midwestern State University
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