Grace Martinez
Moreno Valley,CA
Summary
Dynamic and results-driven professional with experience at Costco, excelling in team leadership and customer service. Proven ability to enhance operational efficiency and increase customer satisfaction through effective communication and problem-solving. Skilled in multitasking and staff development, fostering a positive work environment while ensuring compliance with safety protocols.
Overview
3
3
years of professional experience
Work History
Supervisor in Training
Costco
08.2025 - Current
- Learned safety protocols and operational procedures to ensure compliance and efficiency.
- Supported supervisors in coordinating workflow and prioritizing tasks for the team.
- Adapted to varying workloads while maintaining quality control during operations.
- Engaged in problem-solving discussions to identify process improvements within the team.
- Increased customer satisfaction with effective communication and timely resolution of issues.
- Collaborated with other departments to achieve company-wide goals and objectives efficiently.
Front End Cashier Assistant
Costco
03.2025 - Current
- Processed customer transactions efficiently, ensuring accuracy in cash handling and payment methods.
- Assisted customers with inquiries, providing information on products and services to enhance satisfaction.
- Maintained cleanliness and organization of cash register area, promoting a welcoming environment for customers.
- Collaborated with team members to streamline front end operations, improving overall service speed and efficiency.
- Assisted customers with finding products, providing them with a positive shopping experience.
Food Court Employee
Costco
08.2022 - Current
- Prepared and served food items in compliance with health and safety regulations.
- Assisted customers with menu selections, ensuring positive dining experiences.
- Operated kitchen equipment and maintained cleanliness of workstations.
- Collaborated with team members to streamline service during peak hours.
- Supported fellow team members during rush periods, demonstrating adaptability and strong teamwork skills.
Education
High School Diploma -
Valverde
American Career College
CASkills
- Motivation techniques
- Staff development
- Team leadership
- Customer service
- Reliability
- Multitasking
- Positive attitude
Languages
Spanish
Timeline
Supervisor in Training
Costco
08.2025 - Current
Front End Cashier Assistant
Costco
03.2025 - Current
Food Court Employee
Costco
08.2022 - Current
High School Diploma -
Valverde
American Career College
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