Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Grace Maulden

Woodhull,IL

Summary

Results-driven individual with expertise in customer service and safety compliance. Proven ability to enhance guest experiences through effective problem-solving and time management, contributing to a safe and enjoyable environment.

Overview

5
5
years of professional experience

Work History

Waitress/Cook/Cashier

Maulden's Sports Bar
03.2023 - Current
  • Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and retention.
  • Maintained accurate knowledge of menu offerings, providing recommendations and answering inquiries effectively.
  • Processed orders efficiently using point-of-sale system, minimizing wait times for customers.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of food and beverages.

Lifeguard

Galva Park District
05.2021 - 08.2022
  • Monitored pool activities to ensure safety and compliance with regulations.
  • Responded swiftly to emergencies, applying first aid and CPR techniques as needed.
  • Educated patrons on pool rules and proper swimming techniques for enhanced safety.

Cashier

Tanner's Orchard
08.2021 - 10.2021
  • Provided exceptional customer service, resolving inquiries and concerns promptly.
  • Managed cash register accurately, ensuring balanced till at end of shift.
  • Assisted in maintaining clean and organized checkout area for optimal customer experience.

Education

Bachelor of Science - Community Health - Health Administration

University of Illinois At Urbana-Champaign
Champaign, IL
12-2026

High School Diploma -

R.O.W.V.A Highschool
Oneida, IL
05-2023

Skills

  • Customer service
  • Strong multitasking
  • Team collaboration
  • Safe food handling
  • Hospitality service expertise
  • Time management
  • Effective problem-solver
  • First aid
  • Safety

Accomplishments

    University of Illinois

  • Active Member of Delta Zeta Sorority
  • Member of Future Health Care Executives
  • Member of Health Care Mentorship Group
  • R.O.W.V.A High School

  • Summa Cum Laude (3.7+ GPA)
  • Cheer Captain (2 years)
  • Completed 6 Dual Credit Hours

Timeline

Waitress/Cook/Cashier

Maulden's Sports Bar
03.2023 - Current

Cashier

Tanner's Orchard
08.2021 - 10.2021

Lifeguard

Galva Park District
05.2021 - 08.2022

Bachelor of Science - Community Health - Health Administration

University of Illinois At Urbana-Champaign

High School Diploma -

R.O.W.V.A Highschool