Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grace Mayotte

Saginaw,MI

Summary

Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations. Highly-qualified Housekeeping Supervisor offering [Number] years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs. Versatile Housekeeping Supervisor working with diverse staff. Building rapport and team collaboration. Bilingual individual with strong attention to detail. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

17
17
years of professional experience

Work History

Housekeeping Supervisor/Employee Housing Manager

Grand Hotel
04.2010 - Current
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Increased employee performance through effective supervision and training.
  • Communicated repair needs to maintenance staff.

Floor Housekeeper Supervisor

Grand Hotel
04.2009 - Current
  • Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
  • Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
  • Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.

Laundry Attendant

Grand Hotel
04.2008 - Current
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
  • Examined dried clothes to identify stains, tears and issues.
  • Loaded and unloaded machines, ironed pieces and folded cleaned items, typically handling over [Number] pieces per shift for large $[Amount] revenue-producing business.
  • Assisted with unloading and loading customer laundry items.

Linen Room Attendant

Grand Hotel
04.2007 - Current
  • Counted and stocked linens,
  • Received messages and relayed them to appropriate individual,
  • Answered phone

Education

GED -

Claremont High School
Cleveland, OH
09.2003

Skills

  • Chemical Cleaners
  • Stocking Bathrooms
  • Daily Facility Operations
  • Staff Training
  • Proper Equipment Usage
  • Room Turnover
  • Dusting Furniture
  • Cleaning and Sanitation
  • Inspect Work
  • Detailed Instruction
  • Inventory Restocking

Timeline

Housekeeping Supervisor/Employee Housing Manager

Grand Hotel
04.2010 - Current

Floor Housekeeper Supervisor

Grand Hotel
04.2009 - Current

Laundry Attendant

Grand Hotel
04.2008 - Current

Linen Room Attendant

Grand Hotel
04.2007 - Current

GED -

Claremont High School
Grace Mayotte