Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of tasks and motivated to learn, grow, and excel. Skilled at overcoming significant obstacles and problem solving, while ensuring that strategic goals are met in a professional manner.
Overview
6
6
years of professional experience
Work History
Security Forces
U.S. Air Force (Security Forces)
03.2021 - Current
Basic Military Training at Lackland Air Force Base in San Antonio, Texas (November 2021- January 2022)
Tech School to become a defender for the U.S
Air Force (Security Forces) (January 2022- April 2022)
Shot Expert on the M4 in Tech School
FTX Training Trip to California with my 123rd SFS Unit- Responded to various distress calls, Traffic stops, DUI Indicators, Conducted Interviews, Challenged individuals, Hand cuffing/Searching, Riot Control, Entered and Cleared buildings with simulations, Combatives, Weapon Retention
Searched, detained, used combat skills on numerous individuals during exercises
Checked the identification of everyone who entered the US installation using a handheld scanner to eliminate unauthorized visitors
Inspected vehicles during random vehicle inspections while working at the gate
Wrote a traffic ticket on an individual for not carrying proof of insurance
Have an excellent attendance record and always on time for work
Worked/reacted efficiently placed in high stress training environments
Mission Focused Rehearsal Training (MFRT) Pre-Deployment training program
Deployed to Saudi Arabia (October 2023- April 2024)
Server
Tin Roof Bar and Grill
11.2024 - 01.2025
Served food and beverages promptly with focused attention to customer needs.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Learned and followed local alcohol laws to keep restaurant compliant with regulations.
LMPD Citizens Police Academy
LMPD
01.2023 - 02.2023
Met aspiring police officers
Offerred guidance on career advancement opportunities within the law enforcement field
Learned about the departments different jobs and duties
Package Handler
United Parcel Service
06.2022 - 08.2022
Became a go-to individual for my supervisor if they needed extra help
Collaborated with other coworkers to develop an efficient and safe plan for the job
Communicated efficiently in noisy settings
Helped put in the Hub when unloaders needed an extra hand
Conducted safety at all times on the Ramp while being around Aircraft
Wore the appropriate personal protective equipment to reduce the risks of hazardous materials, biohazards, and other harmful substances
Warehouse Worker
United Parcel Service
08.2021 - 10.2021
Checked the storage areas and carts for cleanliness and organization
Develop and maintain customer relationships
Was able to respond to any new tasks my supervisor had for me
Efficiently noticed when we were out of an item and seeked help to restock
Double-checked the data's accuracy on each task
Lifeguard (Seasonal)
Kentucky Kingdom & Hurricane Bay
07.2020 - 09.2021
Reiterated water safety practices and lifesaving measures in every class to prevent accidents
Was in charge of ensuring the safety of all guests in and around the pool
Followed all pool policies and procedures, as well as making suggestions to the staff to improve safety awareness
Inspected the pool and skimmed obstacles such as toys, trash, and anything that could obstruct my line of sight
Dove into the water right away to assist struggling swimmers
Keep a close eye on the swimmers and am quick to spot those who are struggling more
Learned and maintained proficiency in first responder skills such as First Aid and CPR in order to provide the best possible care to people in distress
Administer first aid at all times
Informed guests about daily specials and menu options, allowing them to make informed decisions about appetizers, entrees, and desserts
Pool Lifeguard (Seasonal)
Kentuckiana Pool Management
05.2019 - 07.2021
Provided each customer with exceptional service by listening to their concerns and answering their questions
Took a sample of the pool water to check the chemical levels prior to opening the pool
Scanned the water continuously to refrain from any drowning emergencies
In charge of day-to-day operations and equipment maintenance at the pools clubhouse
Contacted my manager in any case I needed assistance
Maintained a high level of professionalism and calmness with all personnel even in high-stress situations
Kept daily logs of the pool chemistry and cleanliness
Established relationships with all pool residents
Kept rescue equipment in good working order by inspecting it each day
Kept an eye on the weather and water conditions and warned customers about potential hazards such as storms
Took charge when telling the customers on when to exit the pool during inclement weather
Receptionist
Mooney EyeCare Centre
08.2020 - 06.2021
Scheduled and confirmed appointments and meetings
Provided administrative support to staff members in a fast-paced environment
Assisting all departments as a point of contact
Give guests accurate and precise information
Provided guests with appointment information updates and rescheduling
Greeted customers and visitors in person as well as over the phone
Maintained adequate stock levels in the office by restocking supplies when need be
Placed adequate orders for contacts
In charge of taking card numbers over the phone for specific orders
Kept a good manner in high-stress phone calls with upset patients
Handled complaints and questions, as well as rerouting calls to other members of the team as needed
Keep work teams on track by documenting and communicating actions, irregularities, or anything that had changed
Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers
Education
High School Diploma -
Bullitt East High School
Mount Washington, KY
Bachelor of Arts - Criminal Justice
University of Kentucky
Lexington, KY
05-2027
Skills
Able to efficiently work with individuals or groups
Problem solving in professional and calm manner
Able to work under stress and pressure
Excellent communication and organizational skills
Customer service
Adaptable
Physical Fitness
Time managment
Relationship development
Timeline
Server
Tin Roof Bar and Grill
11.2024 - 01.2025
LMPD Citizens Police Academy
LMPD
01.2023 - 02.2023
Package Handler
United Parcel Service
06.2022 - 08.2022
Warehouse Worker
United Parcel Service
08.2021 - 10.2021
Security Forces
U.S. Air Force (Security Forces)
03.2021 - Current
Receptionist
Mooney EyeCare Centre
08.2020 - 06.2021
Lifeguard (Seasonal)
Kentucky Kingdom & Hurricane Bay
07.2020 - 09.2021
Pool Lifeguard (Seasonal)
Kentuckiana Pool Management
05.2019 - 07.2021
High School Diploma -
Bullitt East High School
Bachelor of Arts - Criminal Justice
University of Kentucky
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