Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Grace Meade

Cottonwood,CA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Stay at Home Mother

N/A
12.2016 - Current
  • Maintained regular contact with clients by calling and visiting clients' homes.
  • Mediated between family members to facilitate conflict resolution and build healthy family relationships.
  • Managed crises and emergency situations to provide immediate assistance to persons in need.
  • Developed education and social programs to provide clients with knowledge and skills for healthy, productive lives.
  • Documented services provided meticulously by keeping accurate records of activities, interactions and conversations.
  • Consulted with other professionals to gain insight and advice and build strong network within organization.
  • Organized all day-to-day activities, while maintaining standards of expectations.
  • Consulted and helped manage difficult and changing scenarios with partner.
  • Organized and oversaw major moves.

Co-Owner

Meade Cattle Co
02.2016 - Current
  • Experience in handling and maintaining budget.
  • Creating business and marketing plan
  • Execution of day-to-day activities
  • Making day to day and yearly management decisions
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Monitored performance, identified areas of improvement and devised solutions to address areas of weakness.
  • Managed financial operations and investments to maximize profits and minimize costs.
  • Conducted target market research to discover customer needs and analyze competitor trends.

Food Server & Trainer

On The Border
06.2014 - 12.2015
  • Obtained time management and customer service skills
  • Trained new employees on corporate directed script, learning menu, food handling.
  • Handled over 100 customer and their requests.
  • Managed all closing duties and cleaning.
  • Practiced good time management to deliver customers' prepared orders quickly and accurately.
  • Restocked supplies during downtime to continue meeting customer demand for products and services
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety
  • Cultivated warm relationships with regular customers
  • Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes
  • Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business
  • Explained menu items and suggested appropriate options for food allergy concerns
  • Participated in training and development to stay updated with company policies and procedures and improve customer service skills
  • Learned and followed local alcohol laws to keep restaurants compliant with laws and regulations
  • Answered customers' questions, recommended items, and recorded order information
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs

Busser & Trainer

Café Prague
05.2010 - 09.2013
  • Developed customer service skills.
  • Obtained management skills while looking over other employees.
  • Gained experience in organization and management in fast-paced work environment.
  • Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Reset and cleaned tables quickly to prepare for new customers.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Trained new staff in bussing and cleaning procedures.
  • Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Coordinated with kitchen staff to determine timely delivery and accuracy of food orders.
  • Answered inquiries skillfully and provided menu recommendations to suit customer preferences.
  • Assisted with bussing tables and cleaning up spills.
  • Arranged tables and chairs for special occasions and events.
  • Provided attentive service and proactively assessed guest needs.
  • Assisted wait staff with timely food delivery and guest requests.
  • Monitored dining room inventory and replenished as necessary.

Receptionist

Fantastic Sam’s
08.2012 - 12.2012
  • Gained knowledge of new computer systems
  • Refined money management skills
  • Developed skills on working in clean environment

Education

Bachelor of Science - Business Marketing

Metropolitan State University of Denver
Denver, CO
05.2018

Skills

  • Microsoft office suite: Word, Excel, PowerPoint
  • Customer Service
  • Sales
  • Hootsuite Certified
  • Detail Oriented
  • Leading
  • Team Player
  • Organized
  • Efficient in high paced environments
  • Budget Management
  • Records Management
  • Critical Thinking
  • Quality Control
  • Homeowner relations
  • Home sale negotiation
  • At-home healthcare
  • Home loan process explanation
  • Originating home loans
  • Vendor communication and negotiation

Certification

Google Ads AI

Hootsuit

Timeline

Stay at Home Mother

N/A
12.2016 - Current

Co-Owner

Meade Cattle Co
02.2016 - Current

Food Server & Trainer

On The Border
06.2014 - 12.2015

Receptionist

Fantastic Sam’s
08.2012 - 12.2012

Busser & Trainer

Café Prague
05.2010 - 09.2013

Bachelor of Science - Business Marketing

Metropolitan State University of Denver

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