Grace Mercurio
Wake Forest,NC
Summary
When I heard that the Hand and Stone Massage and Facial Spa in Wake Forest had an open esthetician position, I was very excited. I admire your reputation as a quality, customer-oriented establishment. As an enthusiastic and respectful professional with a true passion for skincare, I believe I have a lot to offer your business. My interest in skincare dates back to my teenage years, when I started taking care of my own appearance and quickly realized I could help other people feel confident and healthy too. This passion drives me to excel at what I do and hope to bring the same dedication to your spa. Thank you for your consideration.
Overview
1
1
year of professional experience
Work History
Waitress
First Watch Daytime Cafe
05.2022 - Current
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
Some College - Business Administration
University of North Carolina At Charlotte
Charlotte, NCLicensed Esthetician - Esthetics
Aveda Institute Chapel Hill
Chapel Hill, NC04.2023
Skills
- Sanitization
- Time Management
- Guest Services Expertise
- Chemical Peel Application
- Customer Consultations
- Hair Removal
- Skincare Services
- Facial Massages
- Recommend Care Regimens
- Skin Assessment
- Spa Retail Sales
Timeline
Waitress
First Watch Daytime Cafe
05.2022 - Current
Some College - Business Administration
University of North Carolina At Charlotte
Licensed Esthetician - Esthetics
Aveda Institute Chapel Hill
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