Grace Michalcewicz

Data entry

Maintained and distributed mail

On and off campus mail runs

Utilized Microsoft Office Suite

Received phone calls with PCC employees

• Developed and implemented data entry operations.
• Utilized techniques for increasing data entry speed.
• Followed data entry protocols, rules and regulations.
• Updated and maintained customer information, documents and records.
• Used computer software to store and retrieve data.
• Corrected data entry errors to prevent duplication or data degradation.
• Completed data entry tasks with accuracy and efficiency.
• Managed high volumes of incoming information by prioritizing tasks based on urgency and importance levels.
• Organized, sorted, and checked input data against original documents.
• Entered and updated data accurately in student information systems.
• Assisted in maintaining database integrity and accuracy through regular audits.
• Managed daily mail distribution, ensuring timely delivery and accuracy of incoming and outgoing correspondence.
• Trained new staff on mailroom protocols, fostering a collaborative work environment and knowledge sharing.
• Streamlined mailroom operations by organizing and implementing efficient sorting and distribution processes.
• Verified proper distribution of incoming mail to correct individuals and departments.
• Weighed letters and packages and calculated costs based on classification, weight, and destination.
• Maintained accuracy in mail distribution with careful attention to detail, ensuring all recipients received correct correspondence.

Assisted students at the front desk

Book organization and data entry

Printing assistance

Book check-in/check-out

• Assisted patrons in research inquiries, ensuring effective information retrieval and satisfaction.
• Managed circulation services, including checkouts, returns, and inventory tracking systems.
• Catalogued and organized books, materials and other documents for proper library management.
• Maintained a high level of customer service by addressing and resolving patron concerns or complaints in a timely manner.
• Trained and supervised library staff, volunteers and other personnel.
• Located requested books on shelves and in library database and fetched items for patrons.
• Maintained library databases to support accuracy and availability in circulation systems.
• Managed acquisition process for new materials, ensuring the library''s collection remained current and relevant.
• Assisted library patrons with resolving computer problems.
• Kept up-to-date records of materials, maintained inventory and corrected cataloging errors.
• Greeted patrons warmly and offered to assist with issues or needs.
• Maintained equipment in good working order for school-wide use.
• Organized library catalog, supplies, equipment and records.
• Educated library patrons about policies for checking out materials and using resources.

Received phone calls

Assisted campers, guests, and staff at front desk

Oversaw payments

Data entry

Utilized Microsoft Office Suite

Assisted in mail distribution and oversaw lost and found

• Streamlined office procedures to improve efficiency in document handling and retrieval.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
• Facilitated inter-departmental communication to ensure all parties were informed of key updates.
• Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
• Provided front desk support, responding to inquiries with professionalism and courtesy.
• Entered data into system and updated customer contacts with information to keep records current.
• Answered multi-line phone system and enthusiastically greeted callers.
• Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
• Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

Received phone calls

Assisted students and guests at the front desk

Oversaw student payments

Distributed mail

Data entry

Utilized Microsoft Office Suite

• Provided front desk support, responding to inquiries with professionalism and courtesy.
• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
• Answered multi-line phone system and enthusiastically greeted callers.
• Entered data into system and updated customer contacts with information to keep records current.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
• Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Managed filing system, entered data and completed other clerical tasks.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.