Summary
Overview
Work History
Education
Skills
Leadership Experience
Timeline
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GRACE MITCHELL

Houston,Texas

Summary

A seasoned Account Manager adept at acquiring new business, nurturing key accounts, and optimizing revenue streams. Demonstrated leadership skills in expanding professional connections, influencing stakeholders, and crafting effective tactics to secure a mutually beneficial business relationship. Fosters collaboration and strategic thinking within teams, backed by extensive experience in customer relationship management. Keen to absorb insights from peers and mentors to advance in my career. I prioritize coachability, adaptability, and teamwork, relishing the chance to collaborate with diverse, skilled teams.

Overview

4
4
years of professional experience

Work History

Account Manager

Flex Technology Group
06.2023 - Current


  • Identify and qualify new business opportunities by actively prospecting and engaging with potential clients (C-suite, VP and Director level) via cold calls, LinkedIn messaging, emailing and in person drops.
  • Scheduled initial meetings, follow-up discussions, and closing meetings, ensuring continuous progression through the sales funnel.
  • Obtained 100.1% of my revenue quota within my first six months.
  • Developed and maintained strong, respectful relationships with clients and prospects, establishing a foundation for ongoing referrals and sustained business opportunities through effective rapport-building.
  • Generated detailed weekly and monthly reports on activities and metrics, providing actionable insights to optimize sales strategies and operational efficiency.
  • Actively participated in weekly and bi-monthly meetings to align on cases and marketing strategies, ensuring cohesive team efforts and goal achievement.

Inside Sales Intern

Construction EcoServices
05.2022 - 01.2023
  • Utilized City of Houston Databases & related agency contacts to create new opportunities and expand the networking resources in the company resulting in increased sales by 30%
  • Reached out to 25+ clients daily via email, cold calls, or site visits to schedule appointments with potential clients, and prepare Stormwater Quality Management Plan
  • Drafted and sent proposals to new clients while maintaining a pipeline between department and customers.

Resolution Team Specialist

AccessDxLabraroty
09.2020 - 09.2021
  • Collaborated with 250+ facilities nationwide to resolve issues surrounding samples while maintaining relationships with customers to maximize repeat business
  • Created an SOP for specific workflow resulting in a streamlined work process and facilitate training
  • Evaluated 25+ calls daily, with duties including, retrieving customer data, ensuring orders were placed correctly and treating customers as a top priority.

Education

Bachelor of Business Administration - Business Management and Marketing

C. T. Bauer College of Business, University of Houston
Houston, Texas
05.2023

Program For Excellence in Selling

Skills

  • Pipeline Maintenance & Sales
  • Prospecting and Cold Calling & CRM Software
  • Teamwork and Collaboration
  • Time Management
  • Customer Presentations
  • Territory Management
  • Marketing and Networking
  • Relationship Building and Management

Leadership Experience

Bauer Student Union

Vice President, Fall 2022, Present, Director of Professional Development, 

  • Lead a team of 8 students to oversee internal operations and work with President to delegate appropriate responsibilities, maintain thorough organization files and records and recruit members.
  • Contact guest speakers to build and maintain relationships to create informative, professional development workshops to provide members way to gain professional development skills.
  • Coordinate partnerships between various student organizations, assist officers with any planning and provide follow-up for any tasks, participate in volunteer events once a month.
  • Increased membership by 45% by developing and implementing new strategies alongside utilizing resources on campus, raised $1800 by developing fundraising strategies in coordination with team members.

Bauer Undergraduate Mentor Program, College Success

Fall 2022, Spring 2023

  • Serve as a positive role model by providing guidance surrounding academic requirements, university resources, and goal accomplishments

Emerging Leaders Academic Success Program

Fall 2021, Spring 2022,

  • Further established my professional and social skills by attending workshops, general meetings, and one on one sessions with my mentor and actively participated in team building exercises to connect with peers and faculty on campus

Timeline

Account Manager

Flex Technology Group
06.2023 - Current

Inside Sales Intern

Construction EcoServices
05.2022 - 01.2023

Resolution Team Specialist

AccessDxLabraroty
09.2020 - 09.2021

Bachelor of Business Administration - Business Management and Marketing

C. T. Bauer College of Business, University of Houston

Program For Excellence in Selling
GRACE MITCHELL