Grace Mixon
Kansas City,MO
Summary
Compassionate nursing professional skilled in patient assessment, medication administration, and vital sign monitoring. Committed to delivering exceptional patient support and health education in diverse settings.
Overview
4
4
years of professional experience
2000
2000
years of post-secondary education
Work History
Nurse
Dynamic homecsre
Kansas City, Missouri
11.2024 - Current
- Provided compassionate patient care in diverse home environments.
- Monitored vital signs and documented patient health information accurately.
- Assisted patients with daily living activities and personal hygiene needs.
- Educated patients and families on medication management and health practices.
- Administered medications following safety protocols and physician orders.
- Maintained cleanliness and safety of patient living spaces during visits.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Maintained a safe environment for both staff and patients through adherence to safety protocols.
- Assessed and monitored patient health conditions, including vital signs such as temperature, pulse rate and blood pressure.
- Delivered compassionate care to increase comfort and psychological, social and spiritual well-being.
- Responded quickly and effectively in emergency situations utilizing advanced life saving skills when needed.
Overnight concierge
Savanna pines
Lincoln, NE
06.2022 - 10.2023
- Assisted guests with inquiries and provided personalized recommendations.
- Managed reservations and coordinated services for guests efficiently.
- Handled guest complaints with professionalism and resolved issues promptly.
- Provided concierge services including dining reservations and event bookings.
- Monitored inventory of amenities and restocked supplies as needed.
- Handled mail and package deliveries, keeping items secure.
- Handled complaints from customers in an efficient manner while working towards satisfactory resolutions.
- Directed incoming calls and messages to appropriate staff or residents.
- Maintained a professional presence at the front desk area by adhering to dress code standards.
- Trained new staff members on proper policies and procedures related to customer service delivery.
- Responded promptly to all customer inquiries via telephone, email or face-to-face contact while maintaining a friendly demeanor.
- Answered guest questions regarding local area, facilities and amenities.
- Performed administrative duties such as filing paperwork related to concierge service transactions.
- Acknowledged and greeted guests entering or leaving building, promoting pleasant environment.
- Organized packages received by mail or courier on behalf of guests while ensuring they are properly tracked.
- Maintained guest privacy and building reputation by keeping information confidential.
- Conducted regular inspections of lobby areas to ensure cleanliness is maintained at all times.
- Assisted with check-in and check-out procedures including confirming reservation details and providing directions to guest rooms.
- Developed strong relationships with key partners in order to ensure smooth operations between departments.
- Entered work orders for housekeeping, pest control and maintenance issues.
Education
Certified Medical Assistant - Nursing
Donnley College
Kansas City, Mo 06.2006 - 11.2007
Southwest High
Kansas City, MOSome College (No Degree) - Criminal Justice Six Months Left
National American University
St Louis, MOSkills
- Patient assessment
- Medication administration
- Vital sign monitoring
- Health education
Timeline
Nurse
Dynamic homecsre
11.2024 - Current
Overnight concierge
Savanna pines
06.2022 - 10.2023
Certified Medical Assistant - Nursing
Donnley College
06.2006 - 11.2007
Southwest High
Some College (No Degree) - Criminal Justice Six Months Left
National American University