Grace Morales
Kissimmee,FL
Summary
Driven professional with a proven track record at Amazon, adept in warehouse operations and supply chain coordination. Excelled in enhancing operational efficiency and inventory control accuracy through meticulous record-keeping and proactive problem-solving. Skilled in Microsoft Office and team collaboration, consistently improving workplace safety and streamlining vendor communications.
Overview
5
5
years of professional experience
Work History
Vendor Receiver
Amazon
Auburndale, FL
07.2020 - 05.2024
- Maintained detailed records of all received goods, providing accurate data for use in inventory audits and reporting purposes.
- Streamlined vendor communication by maintaining open channels and promptly addressing any concerns or issues.
- Ensured timely processing of returned goods, coordinating with vendors to facilitate efficient returns and exchanges.
- Increased operational efficiency by monitoring stock levels and proactively communicating shortages or overstock situations with relevant departments.
- Performed routine cycle counts to verify inventory levels, supporting overall financial goals related to inventory control accuracy metrics.
- Utilized warehouse space efficiently by optimizing storage layout and adhering to company guidelines for product placement.
- Supported the successful implementation of new warehouse management software by actively participating in training sessions and providing feedback on system functionality.
- Collaborated with purchasing department to resolve invoicing issues, improving payment accuracy and timelines.
- Implemented measures to improve workplace safety, reducing the risk of accidents during loading/unloading processes.
- Verified shipment contents against purchase orders, ensuring accurate delivery of requested products.
- Contributed to warehouse organization by efficiently sorting incoming shipments according to storage guidelines.
- Checked records for accuracy and completeness, and corrected errors.
- Accessed and used computer software applications to update and maintain records.
- Processed and scanned files into electronic databases.
Leasing Specialist
Highland Group
Orlando, FL
05.2019 - 05.2020
- Answered phone calls and emails and responded to questions from prospects quickly and effectively.
- Retained high-quality tenants through proactive relationship-building efforts aimed at addressing their needs before problems arose.
- Managed over Number leases by preparing for renewals and vacancies and enforced occupancy and payment terms.
- Coordinated move-ins and move-outs, ensuring seamless transitions for both new and departing residents.
- Assisted property managers in preparing and analyzing leasing reports for upper management, identifying trends and areas for improvement.
- Maintained accurate records of all leasing activity, providing valuable data for management decisionmaking.
- Provided exceptional customer service to both current residents and prospective tenants, generating positive word-of-mouth referrals.
- Set appointment times for individuals to tour facilities and see available units.
- Managed property showings for prospective tenants, highlighting amenities and answering questions to secure interest in units.
- Developed marketing materials such as brochures, flyers, and online listings to attract potential renters.
- Kept meticulous records of correspondence between management and tenants.
- Collected, completed, and processed lease applications.
Education
Celebration High School
Celebration, FLSkills
- Shipping and receiving
- Warehouse Operations
- Packaging and Labeling
- Stock Rotation
- Product Inspection
- Stockroom Organization
- Supply Chain Coordination
- Returns processing
- Purchase Order Tracking
- Problem-Solving
- Attention to Detail
- Team Collaboration
- Microsoft Office
- Computer Proficiency
- Courteous and Professional
- Data Entry
Timeline
Vendor Receiver
Amazon
07.2020 - 05.2024
Leasing Specialist
Highland Group
05.2019 - 05.2020
Celebration High School