Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grace Murphy

Glen Arm,MD

Summary

I am eager to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. i have been working since i was 15 years old. I started bussing tables and seating guest as my first job. when i was 17 i started working at the soda pop shop as a cashier, within a month i was trained to do a lot of the food work as we also had a deli. I am currently working at the all american restaurant which i enjoy however, I am interested in something that will pay a little better and offer me a consistent schedule. I am a quick learner and pick things up pretty early on. I am trying to branch out and try new things as i do not want to stay in the restaurant business for much longer. I am hoping to one day be able to work with kids. i have no professional experience in child care however, i have been helping take care of my younger siblings since i was about 12. i have a baby sister who i babysit rather frequently and i have lots of personal experience taking care of kids and making sure that they are happy and healthy. I am 20 years old and will be 21 in just a few months. i do not have my high school diploma but i am currently in the process of working on getting my GED. I am eager to try new things and hope to experience and learn new skills in the process.

Overview

3
3
years of professional experience

Work History

Restaurant Hostess

All American Steakhouse
08.2022 - Current
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Cashier

Soda Pop Shop
05.2021 - 07.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.

Education

No Degree -

North Harford High School
Pylesville, MD

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Active Learning
  • Scheduling
  • Assertiveness
  • Conflict Resolution
  • Handling Complaints
  • Relationship Building
  • POS system operations
  • Payment Processing
  • Judgment and Decision Making
  • Menu Memorization
  • Dining room management
  • Kitchen staff coordination

Timeline

Restaurant Hostess

All American Steakhouse
08.2022 - Current

Cashier

Soda Pop Shop
05.2021 - 07.2022

No Degree -

North Harford High School
Grace Murphy