Grace Nelson
Statesboro,GA
Summary
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Lee, Hill & Johnston Insurors
08.2023 - 12.2023
- Greet and welcome clients and visitors in a friendly and professional manner
- Manage incoming calls, routing them to the appropriate personnel or department
- Handle customer inquiries and provide basic information about insurance services
- Maintain a tidy and organized front desk area, ensuring a welcoming atmosphere
- Keep track of office supplies and place orders as needed
- Handle basic office tasks such as photocopying, scanning, and faxing.
Bartender
The Blue Room Restaurant
08.2022 - 12.2023
- Prepared and served a wide range of beverages that customers had to choose from.
Babysitter/Nanny
Russ and Emilie Taulbee
07.2019 - 07.2023
- Engaged in after-school activities by assisting with sports practice and homework assignments
- Greeting parents upon arrival home from work and providing updates on the day's events
- Took children to and from school and extra-curricular activities
- Used organization and time management skills to multitask and keep children on set schedules
- Maintaining a positive attitude while being patient and understanding with the children.
Childcare Worker
Pittman Park United Methodist Church
05.2019 - 07.2019
- Cared for children in institutional settings
- Planned and implemented engaging activities to encourage creativity and expression
- Maintained daily records of activities, behaviors, meals, and naps
- Greeted parents upon arrival at daycare center providing updates on their child's day
- Read stories to children, facilitated discussions and tied books into learning opportunities.
Receptionist
30 VOLUME, LLC
07.2018 - 07.2019
- Scheduled appointments for clients, customers, and other visitors
- Answered and directed incoming calls using multi-line telephone system
- Scheduled and confirmed appointments
- Served visitors by greeting, welcoming and directing to appropriate personnel
- Oversaw office inventory by restocking supplies and submitting purchase orders.
Sales Associate
Frills by Scott
12.2017 - 03.2018
- Developed trusting relationships with customers by making personal connections
- Greeted customers to determine wants or needs
- Provided accurate information about products, prices and services
- Adhered to company initiatives and achieved established goals.
Education
Bachelor of Business Administration - Business Administration and Management, General
Georgia Southern University
05.2023
Skills
- Call Routing
- File Organization
- Office Administration
- Mail Distribution
Certification
Property and Casualty Insurance License
Timeline
Front Desk Receptionist
Lee, Hill & Johnston Insurors
08.2023 - 12.2023
Bartender
The Blue Room Restaurant
08.2022 - 12.2023
Babysitter/Nanny
Russ and Emilie Taulbee
07.2019 - 07.2023
Childcare Worker
Pittman Park United Methodist Church
05.2019 - 07.2019
Receptionist
30 VOLUME, LLC
07.2018 - 07.2019
Sales Associate
Frills by Scott
12.2017 - 03.2018
Bachelor of Business Administration - Business Administration and Management, General
Georgia Southern University
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