Grace Nelson

• Lead end-to-end localization for BetterUp products, from scoping to launch, ensuring quality, timelines, and budgets.
• Drive AI-powered translation and post-editing adoption, collaborating with senior program managers and product teams, cutting projected localization costs by ~50%.
• Partner with AI engineering on prompting, training, and localization for AI coaching, delivering a responsive AI Coach in three new languages.

• Manage end-to-end localization for medical device software, implementing scalable processes and advising on global expansion.
• Partner cross-functionally to ensure internationalization, integrating localization during design to cut bugs by 30%.
• Created the first localization quality strategy for a Software as a Medical Device.

Here’s your 3-bullet CV version:

• Managed localization projects end-to-end, meeting deadlines, budgets, and strict quality standards.
• Oversaw software localization testing (A/B, validation) for e-learning, websites, and multimedia.
• Trained and onboarded ~35 new linguists and testers into established workflows..

• Managed transcreation for documents and multimedia for Facebook, Verizon Media, and Logitech.
• Collaborated with clients and internal teams to meet quality, cost, and schedule targets under tight deadlines.
• Delivered multilingual releases for 5 Yahoo Mail updates, 20 Logitech launches, and hundreds of Yahoo/TechCrunch articles.

• Managed translation projects end-to-end, meeting deadlines, budgets, and linguistic standards.
• Customized and maintained Plunet accounts to streamline translation requests and billing for Providence Health, reducing billing efforts by 40%.
• Led cross-functional training sessions with the sales team.
• Co-managed department operations for six months, ensuring smooth daily workflows.