Grace Novak
Fresno,CA
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Great problem solver committed to creating positive customer experiences. Organized and dependable candidate,successful at managing multiple priorities with a positive attitude.
Work History
Apprentice
Mary Kay Director
01.2018 - Current
- Provided excellent customer service and answered questions during numerous vendor events
- Greeted customers as they approached booth during numerous vendor events
- Tax Preparation Assistance
- Maintained databases to track and record customer data.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
Pet Sitter
Family Friends House
01.2017 - Current
- Entrusted with full access to this home in their absence and assist when needed, several times annually.
- Prepared food following instructions from pet owners. Exercised pet.
Classroom Assistant
Hillside Elementary
11.2022 - 05.2023
- Assisted teacher with packet prep. Helped maintain positive learning environment.
- Interacted with children at stations to assist with learning.
- Cleaned, organized and restocked classrooms for upcoming classes.
Library Assistant
Liddell Elementary
11.2022 - 05.2023
- Handled check-in and check-out process of library books and materials at circulation desk
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Assisted teachers with printing and copying.
Cheerleader
EXTRACURRICULAR, Sideline Cheer, Bullard High School
08.2019 - 03.2020
- Attended all practices on time with positive demeanor and willingness to work hard.
- Practiced routines to improve flexibility and skill.
- Followed instructions from coaches to execute consistent and effective results.
Volunteer
Northpointe Community Church
10.2019 - 12.2019
- Used strong interpersonal communication skills to convey information to parents and leaders
- Supported engaging, fun, and smooth-running events by helping leaders with toddlers
- Maintained clean, neat, and operational facilities to serve program needs.
Education
GPA: 4.0, Pathway of Study: Law & Social Justice
AP Euro History
4.0 GPA
AP US History
High School Diploma -
06.2023
GPA: 4.0
Distinguished Scholar
Skills
- Customer Service
- Active Listener
- Detail Oriented
- Computer Skills
- Time Management
- General Housekeeping
- Teamwork and Collaboration
- Policy and Procedure Adherence
- Stock Replenishment
- Understanding Customer Needs
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Overview
7
7
years of professional experience
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