Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Grace Osborne

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication.

Positive and upbeat with strong relationship-building abilities. Sales experience with 2 years of dedicated sales experience. Well-versed in sales forecasting and providing individual sales services for companies.


Friendly Receptionist with background in an office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

4
4
years of professional experience

Work History

Receptionist

Holifield Photography
07.2020 - 05.2022
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Collected payments, processed transactions and updated relevant records.
  • Answered central telephone system and directed calls accordingly.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.

Sales

Holifield Photography
05.2022 - 03.2024
  • Greeted customers warmly and offered assistance
  • Helped customers find and select products
  • Assisted customers with product selection to ensure customer satisfaction
  • Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
  • Kept work area clean, organized and free of clutter at all times
  • Highlighted new products and company promotions during sales pitches.
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and a fast-paced environment.

Education

High School Diploma -

West Jessamine High School
Nicholasville, KY
05.2022

Associate in Arts (A.A.) - Human Resources

Bluegrass Community Technical College
05.2023

Skills

  • Adaptability
  • Interpersonal Skills
  • Time Management
  • Organizational Skills
  • Strong Work Ethic
  • Scheduling appointments
  • Telephone skills
  • Greeting and Seating Clients
  • Verbal and written communication
  • Customer and client relations

References

  • Marybeth Holifield, Owner, (859) 396-7221, marybeth@holifieldphotography.com
  • Shannon Dalcour, Client Associate, (859) 229-8711, sdalcour@mcfadvisors.com

Timeline

Sales

Holifield Photography
05.2022 - 03.2024

Receptionist

Holifield Photography
07.2020 - 05.2022

High School Diploma -

West Jessamine High School

Associate in Arts (A.A.) - Human Resources

Bluegrass Community Technical College

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Grace Osborne