Grace Outing
Schertz,TX
Summary
Recent Bachelor of Applied (Health) Science graduate seeking a challenging position in Health Care to leverage my skills including problem solving, record keeping, and effective written and verbal communication. Eager to contribute my academic background, healthcare experience, and dedication to the healthcare field to build a career and achieve mutual growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Volunteer
Eastside Pregnancy Care Center
10.2023 - Current
- Provided exceptional support for event management tasks, resulting in smoothly executed functions that exceeded expectations.
- Actively participated in staff meetings, contributing ideas for process improvement and program development strategies.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Played an instrumental role in maintaining a clean work environment by coordinating office maintenance and cleaning schedules.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
- Collaborated with management to improve internal processes and procedures for better workflow optimization.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Pharmacy Technician
CVS Pharmacy
07.2020 - 08.2023
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients' behalf.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Counted, measured and compounded medications following standard procedures.
- Resolved third-party billing, computer system and customer service issues.
Education
Bachelor of Science - Health Sciences
Wayland Baptist University
Universal City, United States06.2023
Skills
- Effective problem solving
- Insurance Verification
- Recordkeeping
- Patient registration
- Effective written and verbal communication
- Patient Safety
- Continuing education
Skills
Microsoft Office, HIPPA, compliance, problem solving, insurance verification, recordkeeping, patient registration, written and verbal communication, safety, education, scheduling, customer service
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Volunteer
Eastside Pregnancy Care Center
10.2023 - Current
Pharmacy Technician
CVS Pharmacy
07.2020 - 08.2023
Bachelor of Science - Health Sciences
Wayland Baptist University