Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grace Owusu

Waldorf ,MD

Summary

Dedicated and hardworking Job Title with a strong background in assisting organizations with their daily tasks. Adaptable and flexible when taking on various duties, always offering support to fellow staff members. Approaching instructions with an upbeat and enthusiastic attitude, ensuring accurate follow-through. Possessing exceptional organizational, time management, and multitasking abilities as a personable Volunteer. Combining compassionate and empathetic nature with excellent communication and problem-solving skills in my Area of expertise work, allowing for a positive impact on others. Committed to making a difference by leveraging my talents. Earned great recommendations as a kind and considerate Babysitter by providing individualized care. Leading exciting and safe activities while setting examples for appropriate social behavior. Building relationships and trust with children is important, taking the time to talk with them about their personal interests.

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Diligent Desired Position with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Overview

5
5
years of professional experience

Work History

Sales Associate

Pandora Jewelry
08.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Engaged with customers to build rapport and loyalty.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Voluntary Worker

Teachers
08.2020 - 06.2023
  • Assisted with special events and programs
  • Maintained clean, neat, and operational facilities to serve program needs
  • Greeted visitors, answered questions and assisted with individual needs or requests
  • Assisted with event coordination and on-site support
  • Coordinated food, clothing, and household items for disadvantaged individuals and families
  • Used strong interpersonal communication skills to convey information to others
  • Communicated with staff members to stay informed about volunteer opportunities and events

Education

High School -

St Charles High School
Waldorf, MD
05.2024

Skills

  • Outreach Initiatives
  • Phone Inquiries
  • Group Activities
  • Assigning Tasks
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Timeline

Sales Associate

Pandora Jewelry
08.2023 - Current

Voluntary Worker

Teachers
08.2020 - 06.2023

High School -

St Charles High School