GRACE PALLAZOLA
Manchester-by-the-Sea,MA
Summary
Human Resource and Facility Manager with a successful history at ClearMotion LLC, achieving a 22% increase in employee engagement through effective DEI initiatives. Proficient in HR operations and compliance, with expertise in full-cycle recruiting and onboarding. Demonstrated ability to enhance team collaboration and optimize facility management for improved operational performance.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Human Resource & Facility Manager
ClearMotion LLC
Billerica, MA
01.2023 - Current
- Directed HR operations for U.S. and U.K. teams exceeding 50 employees, managing onboarding, offboarding, benefits, and employee relations.
- Streamlined onboarding process, reducing time by 35% through automation in HiBob and TravelPerk.
- Oversaw management of 120,000 sq. ft. facility, including vendor contracts and preventive maintenance.
- Enhanced employee engagement scores by 22% through implementation of DEI and wellness initiatives.
Office Manager
ClearMotion LLC
Billerica, MA
01.2022 - 01.2023
- Directed daily administrative operations in U.S. and U.K. offices, optimizing resource allocation.
- Ensured compliance with safety regulations, including OSHA, ADA, and fire codes.
- Conducted regular safety inspections and emergency preparedness drills to enhance workplace safety.
- Oversaw preventative and corrective maintenance of HVAC, electrical, plumbing, and elevator systems.
- Managed inventory levels to ensure operational efficiency.
- Facilitated staff communications to streamline processes.
Executive Assistant to C-Suite
ClearMotion LLC
Billerica, MA
01.2017 - 01.2022
- Coordinated executive calendars, travel arrangements, and expense submissions through Abacus.
- Tracked NDAs using IronClad and organized board meetings to enhance engagement.
- Oversaw office vehicles and processed insurance claims while ensuring EHS/5S compliance.
Promotional Brand Ambassador
Canoons
Wilmington, MA
01.2016 - 01.2017
- Promoted products at events to increase brand visibility through direct engagement.
- Enhanced brand presence on social media platforms to reach wider audiences.
- Ensured adherence to visual merchandising standards to create appealing displays.
- Facilitated excellent customer engagement to drive sales and foster loyalty.
Account Manager
PCS Mailing List Company
Peabody, MA
01.2007 - 01.2016
- Managed key accounts while developing quotes and fostering strong client relationships.
- Delivered tailored services, contributing to revenue growth and improving client retention.
Customer Service & Management Roles
Delta Airlines
01.1987 - 01.2006
- Demonstrated leadership and service excellence for 19 years across multiple roles.
- Achieved national recognition and received customer commendations for outstanding service.
Education
Business Management, Concentration in Travel & Tourism
Bay State College
Boston, MA01.1987
Skills
- HR operations and compliance
- Executive calendar management
- Office and facility oversight
- Full-cycle recruiting and onboarding
- Benefits and payroll administration
- Team building and DEI initiatives
- Policy development and meeting planning
- Expense reporting and vendor coordination
- Event management
Certification
- Notary Public – Commonwealth of Massachusetts
- HiBob, BambooHR, Ceridian, Abacus, IronClad, Microsoft Office, Slack, Teams, Zoom
Hobbies and Interests
Pilates, boating, paddleball, tennis, and nature walks to maintain a balanced and active lifestyle.
References
References available upon request.
Timeline
Human Resource & Facility Manager
ClearMotion LLC
01.2023 - Current
Office Manager
ClearMotion LLC
01.2022 - 01.2023
Executive Assistant to C-Suite
ClearMotion LLC
01.2017 - 01.2022
Promotional Brand Ambassador
Canoons
01.2016 - 01.2017
Account Manager
PCS Mailing List Company
01.2007 - 01.2016
Customer Service & Management Roles
Delta Airlines
01.1987 - 01.2006
Business Management, Concentration in Travel & Tourism
Bay State College
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