Grace Pilkay
Powell,TN
Overview
1
1
Certification
3
3
years of professional experience
Work History
Brand Ambassador
SJL Promotions
08.2024 - 05.2026
- Promoted various brands at events by engaging customers, distributing product samples, and providing information about featured products, enhancing brand visibility and customer interaction.
- Collected customer feedback and surveys to inform brand strategies while upholding a professional and positive brand image.
- Represented brand at promotional events, engaging with diverse audiences to enhance visibility.
- Developed strong relationships with clients, ensuring consistent communication and brand loyalty.
- Executed marketing strategies to increase product awareness and customer engagement.
Server
AUBREY'S
04.2024 - 04.2025
- Delivered efficient, friendly customer service in fast-paced restaurant environment, managing multiple tables and responsibilities to enhance guest satisfaction.
- Took and entered food and beverage orders, promptly delivered meals, and addressed guest needs to ensure a positive dining experience.
- Collaborated with servers and kitchen staff to streamline service, assist with food running, and support team members during high-volume shifts.
Bartender
Tennessee National Golf Club
03.2023 - 07.2023
- Served customers in food and beverage department, including bartending and driving beverage cart.
- Prepared cocktails and mixed drinks while also serving food and tables.
- Monitored customer satisfaction, promptly addressing concerns to maintain high service quality.
Education
Seeking Bachelors - Nursing
The University of Tennessee-Knoxville
Knoxville, TN09-2026
Skills
- Customer engagement
- Sales
- Customer service
- Restaurant experience
- Serving
- Effective communicator
- Front Desk
Certification
CPR Certification
Timeline
Brand Ambassador
SJL Promotions
08.2024 - 05.2026
Server
AUBREY'S
04.2024 - 04.2025
Bartender
Tennessee National Golf Club
03.2023 - 07.2023
Seeking Bachelors - Nursing
The University of Tennessee-Knoxville