Grace Pollet
Magnolia
Summary
Knowledgeable associate known for having great organizational skills, gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Responsible professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and turning one time clients into regular attendees.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Palm Beach Tan
03.2024 - Current
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Created reports on customer service, sales activities, and inventory levels.
- Monitored employee attendance records, timekeeping, and payroll information.
- Resolved customer inquiries and complaints requiring management-level escalation.
Sales Associate
Glo Sun Spa
04.2022 - 02.2024
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Upsold additional items based on customer interests and needs.
Crew Member
Smoothie King
08.2021 - 04.2022
- Adhered to health department regulations regarding food handling procedures.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Interacted pleasantly with guests to deliver quality customer service.
Assistant Teacher
Magnolias First Baptist Church
05.2021 - 08.2021
- Assisted classroom teacher in developing and implementing lesson plans.
- Supervised small group activities.
- Maintained safe, educational environment for students during learning and free play time.
Education
True North
The Woodlands, TX05.2022
Skills
- Operations Management
- Sales monitoring
- Employee Performance Evaluations
- Recruiting and interviewing
Timeline
Assistant Manager
Palm Beach Tan
03.2024 - Current
Sales Associate
Glo Sun Spa
04.2022 - 02.2024
Crew Member
Smoothie King
08.2021 - 04.2022
Assistant Teacher
Magnolias First Baptist Church
05.2021 - 08.2021
True North
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