Grace Ponce

• Enhanced student safety by providing guidance on safety protocols and behavior expectations. Improved school safety by conducting regular security checks and monitoring surveillance cameras. Assisted in coordinating emergency drills for students and staff, ensuring everyone understood their roles during actual emergencies.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority. Conducted regular patrols of key areas to spot and control security concerns. Responded quickly to incidents and assessed the situation. Supported criminal investigation by collaborating fully with local police. Enforced security policies, removed violators and unauthorized individuals from premises.

• Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement. Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they served.

improved efficiency in the youth outreach office and streamlined operations while assigned to the Midtown North Youth field office as lead Youth Officer within the division. Successfully led the youth officers and explorers' program to exceed performance goals, including competition teams that achieved numerous national and state championships.