Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Grace Potts

San Antonio,TX

Summary

Driven Assistant Manager with a proven track record at Bill Miller BBQ, adept in operations management and fostering employee engagement. Excelled in cost control, enhancing team performance, and achieving targets through strategic planning and budgeting. Skilled in recruiting and conflict resolution, significantly contributing to business growth and operational efficiency. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Bill Miller BBQ
05.2020 - Current
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Onboarded new employees with training and new hire documentation.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Accomplished multiple tasks within established timeframes.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Managed and motivated employees to be productive and engaged in work.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Set aggressive targets for employees to drive company success and strengthen motivation.

Education

High School Diploma -

Irene Excel Acadamy
San Antonio, TX
09.2021

Skills

  • Operations Management
  • Employee Performance Evaluations
  • Employee Scheduling
  • Recruiting and interviewing
  • Cost Control
  • Budgeting and finance
  • Customer Relations

Timeline

Assistant Manager

Bill Miller BBQ
05.2020 - Current

High School Diploma -

Irene Excel Acadamy
Grace Potts