Grace Quigley
Redding,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Highly-motivated with desire to take on new challenges. Strong with ethic, adaptability and exceptional interpersonal and organizational skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Prevention Office Technician
CAL FIRE Shasta-Trinity Unit
10.2023 - Current
- Demonstrated adaptability in managing multiple tasks simultaneously while maintaining focus on achieving desired results efficiently under pressure situations or tight deadlines.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Contributed to a positive work culture through active participation in team building activities fostering camaraderie among colleagues.
- Managed front desk operations, providing exceptional customer service to clients and visitors.
- Collaborated with cross-functional teams on various projects, ensuring timely completion of tasks and meeting deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained accurate financial records by processing invoices, tracking expenses, and reconciling accounts.
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Organized and maintained an efficient electronic filing system for easy access to critical documents and data.
- Managed multiple high-priority tasks simultaneously, meeting all deadlines while maintaining a high level of accuracy.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Handled confidential and sensitive information with discretion and tact.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Volunteered to help with special projects of varying degrees of complexity.
Clerical Fire Support
FireDawg Inc
04.2021 - 08.2023
- Manage administrative duties on Type 1 and 2 wildland fires for both the state and federally.
- Coordinated Incident Action Plans for nightly operations
- Worked closely with GIS to create maps of the fires.
- Worked with various CAL FIRE Incident Management Teams
- Clerical liaison at fire base camp
- Created reports and other types of documents, which often contained confidential information.
- Clerical projects for the chiefs of the incident management team
- Assisted the finance unit in scanning and filing shift tickets and invoices
Caregiver
Sierra Oaks Assisted Living
07.2022 - 12.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
Receptionist
Generations Of Women
12.2020 - 01.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Education
High School Diploma -
Shasta Charter Academy
Redding CA05.2021
Skills
- Strong organizational skills
- Multitasking efficiency
- Professional telephone etiquette
- File Organization
- Document Management
- Proofreading expertise
- Report Generation
- Problem-Solving
- Flexible and Adaptable
- Invoice Processing
- Excel
- Publisher
- Office Machine Operation
Certification
- BLS/CPR Certified
- Phlebotomy Technician 1
- Medical Assistant
- Basic Purchasing CAL FIRE
- Incident Purchasing CAL FIRE
- Motel Tech Specialist CAL FIRE
Timeline
Prevention Office Technician
CAL FIRE Shasta-Trinity Unit
10.2023 - Current
Caregiver
Sierra Oaks Assisted Living
07.2022 - 12.2022
Clerical Fire Support
FireDawg Inc
04.2021 - 08.2023
Receptionist
Generations Of Women
12.2020 - 01.2022
High School Diploma -
Shasta Charter Academy
- BLS/CPR Certified
- Phlebotomy Technician 1
- Medical Assistant
- Basic Purchasing CAL FIRE
- Incident Purchasing CAL FIRE
- Motel Tech Specialist CAL FIRE
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