Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Grace Reed

Arab,AL

Summary

I am a hard worker with a strong desire to be continuously improving and learning more and more. Working in multiple customer service jobs has not only taught me how to interact with others in a friendly and obliging manner but to enjoy such interactions as well. I learn quickly and am willing to take on any task assigned to me. Communication and discipline are two characteristics I value most in the workplace and strive to execute well myself.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Sales Associate

Alabama Goodwill Industries
01.2023 - 07.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.

Receptionist

Rodney V Melton Income Tax Services
01.2022 - 04.2022
  • Managed multiple tasks and met time-sensitive deadlines.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Corresponded with clients through email, telephone, or postal mail.
  • Completed data entry tasks with accuracy and efficiency.
  • Handled confidential information with discretion.

Education

Bachelor of Science - Accounting

Athens State University
Athens, AL
05-2026

Associate of Science - Business

Snead State Community College
Boaz, AL
08.2024

High School Diploma -

Homeschool
05.2022

Skills

  • Customer Service and Communication Skills
  • Data Entry
  • File Management
  • Customer Engagement
  • Payment Processing
  • Customer Needs Assessment
  • Scheduling
  • Technical Support

Certification

  • First Aid/CPR Certified

Timeline

Sales Associate

Alabama Goodwill Industries
01.2023 - 07.2023

Receptionist

Rodney V Melton Income Tax Services
01.2022 - 04.2022

Bachelor of Science - Accounting

Athens State University

Associate of Science - Business

Snead State Community College

High School Diploma -

Homeschool

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Grace Reed