Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Grace Reese

Conway,AR

Summary

Experienced and motivated Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. I also have 5+ years of experience caring for family members that were in hospice.

Overview

3
3
years of professional experience

Work History

Team Member

Tommy's Express Car Wash
07.2023 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Hostess

Texas Roadhouse
04.2021 - 07.2023
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Accommodated special seating requests for guests to enhance satisfaction.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.

Education

Bachelor of Science - Nursing

University of Central Arkansas
Conway, AR
05.2026

High School Diploma -

Harmony Grove High School
Benton, Ar
2022

Skills

  • Workplace Safety
  • Complex Problem-Solving
  • Equipment Operation
  • Customer Service
  • Teamwork and Collaboration

Additional Information

  • Personal , Accomplished student involvement in National Honor Society(President), National Beta club(President), Student Council(Vice President), High School Honor Roll, High School girls basketball, and High School girls cross country. Volunteered with my girl scout troop and have 48+ hours of community service.
  • Other Work Experiences , Texas Roadhouse (host) - April 2021 to August 2022

Timeline

Team Member

Tommy's Express Car Wash
07.2023 - Current

Hostess

Texas Roadhouse
04.2021 - 07.2023

Bachelor of Science - Nursing

University of Central Arkansas

High School Diploma -

Harmony Grove High School

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Grace Reese