Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Grace Reyes

Midlothian,VA

Summary

I am a responsible, dedicated college student looking for a chance to be apart of a team in all skills/trades. I have a strong desire to learn and to improve. Allow me the chance to prove it to you. I have great communication and management skills. I'm trained in heavy equipment/machinery and I have skills in AutoCAD & Revit 2024. Great time management skills, teamwork, & guaranteed customer satisfaction.

Overview

5
5
years of professional experience

Work History

Landscape Worker

RAMON SERVICES
05.2024 - Current
  • Developed strong client relationships by addressing concerns or requests promptly and providing excellent customer service throughout projects.
  • Ensured safety on job sites by following proper procedures for operating power tools and heavy equipment.
  • Diagnosed problems with equipment and performed regular maintenance for long-term functionality.
  • Performed planting, watering, mulching, and edging of lawns.
  • Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
  • Serviced up to 5-8 clients daily.

Shift Manager

FIVE GUYS
10.2021 - Current
  • eryVHandled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
  • Tracked receipts, employee hours, and inventory movements.
  • Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns.

Crew Trainer

MCDONALDS
01.2020 - 12.2020
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.

Education

Associate of Applied Science - Architectural Engineering

Brightpoint Community College
Chester
05.2025

Skills

Proficiency in AutoCAD

Revit

Building codes knowledge

Collaboration and Teamwork

Management/Team Leadership

Heavy Equipment Operation

Pest Control

Irrigation Systems

Gutter cleaning

Hand tools

Seasonal maintenance

Pressure Washing

Yard maintenance

Languages

Spanish
Native or Bilingual

Timeline

Landscape Worker

RAMON SERVICES
05.2024 - Current

Shift Manager

FIVE GUYS
10.2021 - Current

Crew Trainer

MCDONALDS
01.2020 - 12.2020

Associate of Applied Science - Architectural Engineering

Brightpoint Community College

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Grace Reyes