Grace Rhee-Oh
La Cañada Flintridge,CA
Summary
Energetic candidate works to complete tasks efficiently and in timely manner. Exceptional team player with high levels of management skills both with in house team to develop lines or to communicate with all levels of marketing with buyers or customers, both in person and on the phone. Deeply familiar with fashion E-commerce platforms coupled with hands-on experience working from the ground up.
Overview
28
28
years of professional experience
Work History
E-COMMERCE BUILDER
Stella Shoes
11.2009 - Current
- Updated company website with deals and products on a daily basis on sites such as FASHIONGO, LASHOWROOM, ORANGESHINE, FAIRE
- Increased sales volume and expanded product line to new retailers.
- Managed accounts to retain existing relationships and grow share of business.
- Directed sales support staff of 5 in administrative tasks to help sales reps close deals.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Trained sales staff on company procedures and salesmanship.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Collaborated with graphic designers on visually appealing website layouts that increased user engagement.
- Spearheaded social media efforts for increased brand awareness and community building among customers.
- Developed strong relationships with suppliers, negotiating favorable terms and securing reliable product sources.
- Organized promotional events and interacted with community to increase sales volume.
- Implemented customer loyalty program that encouraged repeat business, contributing to long-term revenue growth for online store.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Responded to internet inquiries and phone calls in timely matter.
- Increased online sales by implementing effective marketing strategies and managing promotional campaigns.
- Managed seasonal promotions effectively by planning ahead for product availability and adjusting marketing tactics accordingly.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
Head of Sales and Marketing
R & G Associates
07.2005 - 11.2014
- Secured long-term accounts such as Wetseal, Charlotte Russe, Limited, Urban outfitters, Nordstroms, Ross, Le chateau, Mandee.
- Negotiated contracts with buyers in favor of manufacturers to cost, make delivery, and avoided charge backs
- communicate with manufacturers the trend of buyers, needs and visions.
- Travelled monthly to visit buyers in their headquarters
- daily communication with buyers and vendors to be the bridge of communication
Fashion Designer
Stella Fashion
04.2001 - 08.2005
- Designed daily styles according to upcoming fast trends and popular color palettes.
- Developed and maintained relationships with suppliers, vendors and other industry professionals to stay informed about new developments and resources available.
- Conducted market research to identify emerging trends, guiding the development of new collections accordingly.
- Followed market trends and research to establish innovative product offerings for consumers.
- Collaborated with textile designers, patternmakers and sample makers to bring designs to life and meet target market needs.
- Assisted photographers in styling photoshoots showcasing new collections effectively; increasing exposure through print and digital media.
- Clearly communicated design revisions to members of fashion design team.
- Created detailed measurement and construction specifications for design to be executed appropriately by production teams.
- Collaborated with stylists and photographers to create creative fashion campaigns.
- Gathered information from vendors regarding market trends and competitor activity.
- Worked closely with production teams to ensure high-quality manufacturing and timely delivery of products.
- Participated in trade shows (magic, femme) to showcase garments and attract buyers.
- Conducted fittings and adjusted designs to produce comfortable and appealing final products for clients.
- Selected fabrics, patterns and trims to use in final designs and meet desired aesthetics and quality standards.
Substitute Teacher
LAUSD School Board District
01.1998 - 08.2000
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
Bank Teller
Bank Of America
01.1996 - 03.1997
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Executed wire transfers, stop payments and account transfers.
- Sold and cross-sold bank products to new and existing customers.
- Provided customer records, account statements and copies of checks.
- Handled various accounting transactions.
- Reconciled cash drawer and resolved discrepancies.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
Education
Associate of Arts - FASHION DESIGN With Emphasis On Production
Fashion Institute of Technology
New York, NY12.2000
Bachelor of Arts - Elementary Education
Biola University
La Mirada, CA06.1998
Skills
- Fluent in english, korean, spanish
- Professional phone skills
- Familiar with E-commerce such as Fashiongo, LA showroom, OrangeShine, Faire
- Logistics and shipping
- Excellent oral communication
- Garment construction
- Fashion marketing
- Ability to close sales
- Fast paced environment
- Multitask
Languages
English
Native or Bilingual
Korean
Full Professional
Spanish
Professional Working
Timeline
E-COMMERCE BUILDER
Stella Shoes
11.2009 - Current
Head of Sales and Marketing
R & G Associates
07.2005 - 11.2014
Fashion Designer
Stella Fashion
04.2001 - 08.2005
Substitute Teacher
LAUSD School Board District
01.1998 - 08.2000
Bank Teller
Bank Of America
01.1996 - 03.1997
Associate of Arts - FASHION DESIGN With Emphasis On Production
Fashion Institute of Technology
Bachelor of Arts - Elementary Education
Biola University
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