Grace Rocha
San Antonio,TX
Summary
I received a food management certificate
Overview
34
34
years of professional experience
Work History
Manufacturing Technician
Toyota Supplier
San Antonio, TX
01.2019 - 01.2022
- Operated assembly equipment to ensure production quality and efficiency.
- Conducted routine inspections on machinery to identify maintenance needs.
- Collaborated with team members to meet daily production targets consistently.
- Implemented safety protocols to maintain a secure work environment.
Manager Resturant
Rocky's Taco House
San Antonio, TX
01.1991 - 01.2019
- Coordinated team schedules, improving shift coverage and employee satisfaction.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Executed marketing strategies that increased local engagement and boosted sales revenue.
- Analyzed customer feedback to drive menu enhancements and improve dining experience.
- Developed training programs for new staff to enhance service quality.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Led daily operations, ensuring compliance with health and safety regulations.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Welder
Toyota Suppliers
San Antonio, TX
01.1988 - 01.1991
- Interpreted blueprints and schematics to execute complex welding tasks accurately.
- Ensured compliance with safety standards and maintained a clean, organized work environment.
- Mentored junior welders on best practices and advanced techniques for improved productivity.
- Operated MIG and TIG welding equipment for precision fabrication of metal components.
- Collaborated with engineering teams to refine welding processes and enhance product quality.
- Implemented workflow improvements, reducing downtime and increasing overall efficiency in operations.
- Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
- Inspected welds and checked critical measurements to meet specifications.
- Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
- Prepared welding equipment to perform advanced welding work.
- Reduced workplace accidents through strict compliance with safety regulations and guidelines.
- Increased production efficiency with expert time management skills and adherence to project deadlines.
- Conducted thorough inspections of welds to ensure adherence to industry standards and codes.
- Streamlined work processes through effective communication with supervisors and team members about project requirements and progress updates.
Cashier
Whataburger Restaurants L&c
San Antonio, TX
01.1988 - 01.1989
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash register operations, ensuring accurate cash handling and reconciliation.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in inventory management, restocking shelves to maintain optimal product availability.
- Trained new cashiers on operational procedures and customer service standards.
- Implemented strategies to improve checkout speed and enhance customer satisfaction.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Education
GED -
Southwest H S
Drago Lane San Antonio02.1988
Skills
- Safety protocols
- Good manufacturing practices
- Equipment troubleshooting
- Precision assembly
- Adaptive problem solving
- Safety operation procedures
- Staff training
- Production scheduling
- Welding techniques
- Supplier relations
- Quality assurance
- Product inspection
- Multitasking
- Taking inventory
- Teamwork
- Problem-solving
- Attention to detail
- Problem-solving abilities
I speak Spanish and English fluent, I read and write fluent
I speak, write and read both Spanish and English
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Manufacturing Technician
Toyota Supplier
01.2019 - 01.2022
Manager Resturant
Rocky's Taco House
01.1991 - 01.2019
Welder
Toyota Suppliers
01.1988 - 01.1991
Cashier
Whataburger Restaurants L&c
01.1988 - 01.1989
GED -
Southwest H S