Hi, I’m
GRACE RODRIGUEZ
Patient Care Technician
Burlington,VT
Summary
Patient-focused Licensed Nursing Assistant with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring vital signs, performing wound care and assisting with daily living activities. Demonstrated ability to provide emotional support to patients and families.
Overview
12
years of professional experience
Work History
University of Vermont Medical Center, Burlington, VT
Licensed Nursing Assistant
2024.03 - Current (6 months)
Job overview
- Deliver individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Check patient vitals such as temperature, blood pressure and blood sugar levels.
- Complete activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Observe patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Change linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Salem Hospital- Mass General Brigham, Salem, MA
Phlebotomist
2023.08 - 2023.12 (4 months)
Job overview
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
IntelyCare
Licensed Nursing Assistant- PRN
2022.07 - Current (2 years & 2 months)
Job overview
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Market Dynamics, Franklin, TN
Lead Clinician- PRN
2023.06 - Current (1 year & 3 months)
Job overview
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
St. Jacinta Staffing
Licensed Nursing Assistant
2022.03 - 2022.10 (7 months)
Job overview
- Provided care to patients with consideration of aging processes, human development stages and culture.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease, muscular dystrophy, heart disease, dementia and failure to thrive due to terminal illness.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Facilitated personal hygiene management, feeding and ambulation.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
House Of Hope
Residential Support Staff
2021.12 - 2022.03 (3 months)
Job overview
- Maintained safe working environment through prevention of accidents, preservation of equipment and achievement of safe working practices.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Enforced policies and safety standards through building and room rounds.
- Remained alert to problems or health issues of clients and competently responded.
- Solved grievances and complaints by collaborating with residents.
Mental Health Center Of Greater Manchester
Support Staff
2021.04 - 2021.10 (6 months)
Job overview
- Managed front desk reception area for center of excellence and largest mental health provider in New Hampshire. Provide administrative assistance to mental health clinic serving the city of greater Manchester; 30 clinicians and 8 medicine providers.
- Assist dysregulated patients experiencing psychotic episodes and mental health emergencies by locating available clinicians and keeping patient engaged.
- Assisting outside medical personnel and organizations with inquiries concerning mutual patients.
- Assisted employees with making copies, sending faxes and filing paperwork.
- Compiled and distributed reports to clinicians and medical providers daily.
- Aided patients completing release of information paperwork by explaining instructions and routing to medical records department.
- Opened office by unlocking doors, turning on lights and setting up facility for business.
G4 Dispatch and Logistics
Operations Manager
2012.05 - 2018.11 (6 years & 6 months)
Job overview
- Provided dispatch-billing management services to 20+ clients nationwide, acted as first point of contact to drivers/clients; managed 15+ drivers.
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
- Worked closely with others to accomplish timely invoicing and accounts receivables.
- Prepared detailed documents and reports in adherence administrative processes.
- Oversaw recruitment of new drivers, management of job postings, applications.
- Delegated assignments, developed cost effective routing, processed driver settlements/payroll.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Developed creative sales tools to determine optimum carrier load rate.
- Solicit/Cold call shippers/brokers for freight transport opportunities.
- Managed all areas of operations for trucking customer, including over-dimensional freight, fuel tax (IFTA), permitting, insurance claims, safety management, file maintenance of all hires for payroll and 1040 reporting to IRS.
- Trucking software via Beacon, ITS, DAT.
- Reportedly booked $500k+ in freight bookings for trucking client in 2015; 3rd highest among dispatcher.
Education
Manchester Community College , Manchester, NH
Certificate from Nursing Assistance & Phlebotomy
12.2021
Lehman College of The City University of New York , The Bronx, NY
Patient Care Tech Certificate from Nursing Assistance
05.2010
Skills
- Bilingual Spanish
- Therapeutic Communication
- ADL Support
- Output Monitoring
- Vital Signs Collection
- Bedsore Prevention
- Intercultural Competence
- Unit Supply Maintenance
- Basic Life Support
Languages
Fluent in Spanish
Timeline
Licensed Nursing Assistant
University of Vermont Medical Center
2024.03 - Current (6 months)
Phlebotomist
Salem Hospital- Mass General Brigham
2023.08 - 2023.12 (4 months)
Lead Clinician- PRN
Market Dynamics
2023.06 - Current (1 year & 3 months)
Licensed Nursing Assistant- PRN
IntelyCare
2022.07 - Current (2 years & 2 months)
Licensed Nursing Assistant
St. Jacinta Staffing
2022.03 - 2022.10 (7 months)
Residential Support Staff
House Of Hope
2021.12 - 2022.03 (3 months)
Support Staff
Mental Health Center Of Greater Manchester
2021.04 - 2021.10 (6 months)
Operations Manager
G4 Dispatch and Logistics
2012.05 - 2018.11 (6 years & 6 months)
Manchester Community College
Certificate from Nursing Assistance & Phlebotomy
Lehman College of The City University of New York
Patient Care Tech Certificate from Nursing Assistance
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