Grace Ryder
York,ME
Summary
Driven professional with a proven customer engagement and problem-solving track record, honed across roles at Aroma Joe's and other notable companies. Excelled in fast-paced environments, demonstrating exceptional teamwork and verbal communication skills. Achieved high customer satisfaction by efficiently managing tasks and fostering positive interactions, showcasing a dependable and responsible work ethic. A hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers.
Overview
5
5
years of professional experience
Work History
Dunnes Ice Cream
Steve Dunne
05.2023 - Current
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Handled cash transactions accurately, promoting trust between the business and its customers.
- Demonstrated excellent time management skills by handling multiple tasks simultaneously during busy shifts.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
Aroma Joes
Kaitlyn
10.2023 - 05.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Developed and maintained courteous and effective working relationships.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Annabelle's Ice Cream
Joyce Sanderson
05.2022 - 08.2023
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Processed sales transactions for cash, debit, and credit purchases.
American Eagle Outfitters
Alicia Marr
09.2022 - 02.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Collaborated with team members for efficient store operations, resulting in a well-maintained retail space.
York's Wild Kingdom
Sam
05.2020 - 09.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
York High School
06.2024
Bachelor of Science - Marketing
Bryant University
Smithfield, RI05-2028
Skills
- Customer Engagement
- Teamwork
- Patience and Empathy
- Customer Service
- Collaboration
- Problem-Solving
- Friendly, Positive Attitude
- Dependable and Responsible
- Time Management
- Attention to Detail
- Organizational Skills
- Verbal Communication
Timeline
Aroma Joes
Kaitlyn
10.2023 - 05.2024
Dunnes Ice Cream
Steve Dunne
05.2023 - Current
American Eagle Outfitters
Alicia Marr
09.2022 - 02.2023
Annabelle's Ice Cream
Joyce Sanderson
05.2022 - 08.2023
York's Wild Kingdom
Sam
05.2020 - 09.2022
High School Diploma -
York High School
Bachelor of Science - Marketing
Bryant University
Similar Profiles
Alessandro PantaleiAlessandro Pantalei
Head Chef at Dunne and Crescenzi l'Officina Dun DrumHead Chef at Dunne and Crescenzi l'Officina Dun Drum
Somi GoSomi Go
Banana Packer at MF & GL DUNNEBanana Packer at MF & GL DUNNE
Liam KeighleyLiam Keighley
Data Protection Executive at Maeve Dunne Data Management (MDDM)Data Protection Executive at Maeve Dunne Data Management (MDDM)