Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Languages
Timeline
Grace Sabado

Grace Sabado

Fairfield,CA

Summary

Accomplished Flight Attendant with a proven track record at Saudi Arabian Airlines, excelling in emergency response and customer service. Mastered regulatory compliance and passenger safety management, enhancing flight safety by Skilled in conflict mediation and interpersonal communications, ensuring passenger satisfaction and operational excellence. Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude. Customer-driven Flight Attendant with dynamic safety and service skills. Highly effective in diffusing volatile passenger situations. Known for best-in-class customer service and top-notch friendliness. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Accomplished Flight Attendant offering over 24 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service. Accomplished Flight Attendant offering over [Number] years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Flight Attendant

Saudia Airlines
04.1994 - 04.2018
  • Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
  • Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
  • Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
  • Resolved passenger conflicts and medical emergencies during flights.
  • Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
  • Relayed updates and information to passengers after confirming key details with pilot.
  • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
  • Ensured safety and comfort of customers onboard aircraft.
  • Collected trash, tidied up aisles and wiped down surfaces during and in between flights to keep cabin clean.
  • Assisted passengers with disabilities by providing wheelchairs and supporting throughout airport to provide excellent customer service.
  • Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
  • Answered passenger questions and provided solutions to issues arising during flights.
  • Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
  • Welcomed passengers aboard and provided overview of safety procedures.
  • Responded to passenger emergencies to provide first aid.
  • Collaborated with flight crew to maximize smooth and safe flights.
  • Delivered food and beverage service, reading material and other in-flight services.
  • Advised passengers of flight regulations to maximize safety and security.
  • Assisted passengers in boarding and deplaning aircraft.
  • Performed pre-flight cabin checks to maintain operational safety equipment.
  • Used excellent customer service skills in addressing passengers' needs.
  • Answered passengers' questions about flight, aircraft and destination.
  • Demonstrated knowledge of aircraft safety features and emergency equipment.
  • Supported passengers with special needs and provided assistance to wheelchair passengers.
  • Offered personalized assistance to children, elderly and passengers with special needs.
  • Monitored cabin during flights and responded to passenger inquiries or issues.
  • Completed pre-flight safety checks to reinforce passenger safety.
  • Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
  • Assisted passengers with storing luggage and helped locate seating.

Education

Bachelor of Science - Foreign Service / Tourism

LYCEUM OF THE PHILIPPINES UNIVERSITY, Intramuros Manila Philippines
03.1994

Bachelor Of Science In Foreign Service

Skills

  • Flight safety
  • Passenger safety management
  • Emergency Response
  • Regulatory Compliance
  • Emergency Care
  • First Aid
  • Administrative tasks
  • Aviation regulations
  • Interpersonal communications
  • Professional Appearance
  • Equipment Oversight
  • Hospitality service expertise
  • Strong Work Ethic
  • Company policy adherence
  • Schedule Management
  • Airline Operations
  • Cultural Awareness
  • Passenger Assistance
  • Business class service
  • Emergency Procedures
  • Verbal and written communication
  • Conflict Mediation
  • Flight safety
  • Verbal and Written Communication

Accomplishments

  • Recognized and Awarded as Best Flight Attendant for consecutive years in Service for Saudia Airlines because of willingness on taking additional Crew responsibilities when fellow flight attendants were overwhelmed,which provided valuable on the Job training in different roles.
  • Attended various trainings and workshops and was rewarded with a job promotion as a result.
  • Mentored newly hired flight attendants in customer service and safety techniques, improving overall service quality.
  • Provided exceptional service to travelers and ensured that issues were resolved quickly, resulting in an above-average performance rating.
  • First Batch sent to United Kingdom to be trained for First Class Golden Service.
  • Privilege to be chosen by the Airlines highest management to fetch the very first Boeing-777 at Boeing Everett Seattle Washington.


Certification

Aircraft Qualifications and Licensed during the

24 Years in Service with Aviation Industry


1994 - 1998

Lockheed L-1011 Tristar, Airbus 300-600, Boeing 747-SP, Boeing 747-168, Boeing 747-368

1999 - 2004

Mc Donell Douglas-90, Airbus A300-600,

Boeing 747-168, Boeing 747-368

2005 - 2009

Embraier 170, Mc Donell Douglas MD-90, Boeing 747-400,

2010 - 2014

Airbus A320 - A321, Boeing 777-200ER,

Boeing 777-300ER

2014 - 2018

Airbus A330-300, Boeing 777-200ER,

Boeing 777-300ER, Airbus A320-A321






Additional Information

My loyalty to the Airline that I served for 24 years, sincerity and full dedication to my Job aboard an aircraft

is the greatest skill that is embedded in me.

my passion for travel and commitment to providing exceptional service to all my guest onboard.

with more than two decades of experience in aviation industry my continous seeking for opportunity to learn more and keep growing in a dynamic airline environment is my huge advantage in achieving success on my chosen career as a Flight attendant.

Languages

English
Professional Working
Arabic
Limited Working
Filipino
Native or Bilingual

Timeline

Flight Attendant - Saudia Airlines
04.1994 - 04.2018
LYCEUM OF THE PHILIPPINES UNIVERSITY - Bachelor of Science, Foreign Service / Tourism

Similar Profiles

CREATE PROFILE
Grace Sabado