Grace Salguero
Granbury,TX
Summary
Versatile Property Manager and licensed real estate professional offering seven years of experience in industry. Seasoned professional with talents for leveraging knowledge of current real estate trends to maintain properties and retain occupants. Expertise in tenant relations, sales, marketing and business transactions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Real Estate Portfolio Manager
Leap Property Management
2023.04 - Current
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Maintained current contract files as prescribed by company contract policies and procedures.
- Communicated with landlord regarding building and tenant issues.
- Scheduled outside contractors for major maintenance issues.
- Carefully screened tenancy applicants, pulling background investigations, credit reports and past rental history.
- Communicated effectively with owners, residents, and on-site associates.
- Collected and maintained careful records of rental payments and payment dates.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Kept properties in compliance with local, state and federal regulations.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Coordinated appointments to show marketed properties.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Responded to Common Area Maintenance (CAM) inquiries.
- Generated leads for sales and rental properties through cold calls and referrals.
- Maximized rental income while minimizing expenses through effective planning and control.
- Completed annual rent calculations using housing database software.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Generated professional networks by engaging in professional, industry and government organizations.
- Consulted with landowners to obtain mineral access rights and promote drilling operations on private land.
- Investigated property owners and researched current mineral rights details by reviewing hardcopy and digitized records.
HOA Manager
Goodwin And Company
2019.10 - 2022.11
- Addressed and quickly resolved resident complaints with speedy and knowledgeable support.
- Developed and adhered to community budgetary restrictions in collaboration with board of directors.
- Enforced compliance with community regulations and guidelines.
- Secured pool and fitness facility maintenance, landscaping and waste removal.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Kept properties in compliance with local, state, and federal regulations.
- Accomplished multiple tasks within established timeframes.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Controlled costs to keep business operating within budget and increase profits.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
- Developed and implemented strategies to increase client retention.
- Oversaw new business development to generate sales leads, negotiate client pricing, and forecast revenue.
- Liaised with marketing and sales teams to develop targeted campaigns.
- Performed effectively in a self-directed work environment, managing day-to-day operations and decisions.
- Identified key entry points to enhance market penetration and maximize returns.
- Negotiated prices for products and freights to reduce cost of acquisition by achieving lower prices.
- Reviewed and mitigated discrepancies to increase sales, reduce costs, and streamline processes.
- Built relationships with customers and community to promote long-term business growth
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Fielded customer complaints and facilitated negotiations, resolving issues, and reaching mutual conclusions.
Property Manager
Anterra Property Management
2016.02 - 2019.10
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Coordinated with legal counsel to resolve tenant disputes.
- Maintained sufficient number of units market-ready for lease.
- Developed and implemented marketing strategies to increase occupancy rates.
- Kept properties in compliance with local, state and federal regulations.
- Collected and maintained careful records of rental payments and payment dates.
- Communicated effectively with owners, residents, and on-site associates.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Maximized rental income while minimizing expenses through effective planning and control.
- Coordinated appointments to show marketed properties.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Completed annual rent calculations using housing database software.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
Education
Bachelor of Science - Business Administration And Management
Abilene Christian University
Abilene, Texas 05.2024
High School Diploma -
Liberty University
Lynchburg, VA12.2015
Skills
- Business Correspondence
- Client Relations
- Financial Budgeting and Reporting
- Sales and Marketing
Certification
- Licensed Real Estate Agent -State of Texas
Languages
Spanish
Professional Working
Timeline
Real Estate Portfolio Manager
Leap Property Management
2023.04 - Current
HOA Manager
Goodwin And Company
2019.10 - 2022.11
Property Manager
Anterra Property Management
2016.02 - 2019.10
Bachelor of Science - Business Administration And Management
Abilene Christian University
High School Diploma -
Liberty University
- Licensed Real Estate Agent -State of Texas
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