Grace Sapp

· Enhance clients abilities to learn what best fits their needs for daily routines

· Improved work ethic and duration

· Prevented errors by determining root causes of failures and implementing corrective actions.

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Resolved customer complaints promptly and professionally to maintain positive reputation.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Handled assignments independently with good judgement and critical thinking skills.
• Collected payments, processed transactions and updated relevant records.

Handled the online orders for customers to do a pickup order.

• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Assigned patrons to tables suitable for needs and restaurant section rotation.