Grace Scheidel
Thrifty Florist
Lincoln Park,MI
3
years of professional experience
Creative floral designer and sales associate with a strong foundation in customer service. Recognized for multi-tasking strength and ability to create visually appealing floral arrangements that elevate the shopping experience. Known to be optimistic and maintain a high-energy attitude towards employment.
Work History
Sales Associate and Floral Designer
7 Months- Assisted customers in selecting floral arrangements, enhancing overall shopping experience.
- Processed sales transactions accurately using point-of-sale systems.
- Maintained inventory levels and organized stock for efficient product access.
- Collaborated with team members to set up promotional displays and seasonal offerings.
- Handled customer inquiries and resolved issues promptly to maintain service excellence.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
Restaurant Hostess
3 Years 2 Months- Greeted and seated guests promptly, ensuring a positive first impression of restaurant environment.
- Managed reservations and waitlists using OpenTable system for optimal seating arrangements.
- Collaborated with servers and kitchen staff to streamline guest service flow during peak hours.
- Trained new hostesses on customer service protocols and operational procedures for efficiency.
- Implemented organized seating plans, reducing wait times during busy periods through strategic planning.
- Maintained cleanliness and organization of host station to support overall restaurant presentation standards.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
Education
High School Diploma
- Extracurricular Activities: Journalism, Yearbook, Marching Band, Theater Set Production and Stagehand.
Skills
Merchandising display
Sales and marketing
Customer service
Teamwork and collaboration
Floral design
Multitasking strength
Time management
Visual merchandising
Retail sales
Timeline
Sales Associate and Floral Designer
Thrifty Florist
01.2026 - 08.2026Read More
Restaurant Hostess
Roundhouse BBQ
02.2023 - 04.2026Read More
Oscar A Carlson High School
High School Diploma
Read More