Summary
Overview
Work History
Education
Skills
Affiliations And Certifications
Certification
Timeline
Generic
Grace Schroeder

Grace Schroeder

Pensacola

Summary

I was born and raised in Pensacola, FL. I graduated in 2023 from the EMT training program at Pensacola State College. I find immense meaning in being one of the first on scene during a person's time of need. What happens in the first few moments of an emergency call, whether critical or stable, is crucial and I do not take the responsibility of caring for someone for granted. I cannot think of a more exciting, rewarding, and suitable job for my life.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Emergency Medical Technician

Escambia County EMS
01.2024 - Current
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Evaluated patient histories to assess and prioritize levels of care.
  • Followed all safety protocols and took necessary precautions while providing care.
  • Responded to 911 calls for medical emergencies.

Assistant Manager

Ice Cream Shoppe at Pensacola Beach
06.2022 - 08.2023
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Generated repeat business through exceptional customer service.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Hostess and Food Runner

Jacos Perdido
09.2021 - 05.2022
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Customer Service Associate

Publix Super Markets, Inc.
06.2018 - 10.2021
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.

Education

Emergency Medical Technician Certificate - EMS

Pensacola State College
Pensacola, FL
08.2023

High School Diploma -

East Hill Christian School
Pensacola, FL
05.2022

Skills

  • 911 Emergency response
  • Emergency vehicle operational
  • Vital signs monitoring
  • Reporting and documentation
  • Pre-hospital care
  • Critical thinking
  • Physical stamina
  • Multitasking and organization
  • Compassion and empathy
  • Basic life support
  • Safe driving

Affiliations And Certifications

  • National Honor Society (NHS), 10th grade-12th grade
  • American Red Cross (BLS) CPR/AED, 04/13/23-04/30/25
  • American Heart Association (BLS) CPR/AED, 01/16/2024-01/01/2026
  • National Registry of Emergency Medical Technicians (NREMT), 08/16/23 - Present
  • Florida State EMT License, 09/14/2023 - Present

Certification

• BLS CPR/AED certification through AHA

• Florida EMT license

• ICS 100

• ICS 700

• IV certification

Timeline

Emergency Medical Technician

Escambia County EMS
01.2024 - Current

Assistant Manager

Ice Cream Shoppe at Pensacola Beach
06.2022 - 08.2023

Hostess and Food Runner

Jacos Perdido
09.2021 - 05.2022

Customer Service Associate

Publix Super Markets, Inc.
06.2018 - 10.2021

Emergency Medical Technician Certificate - EMS

Pensacola State College

High School Diploma -

East Hill Christian School

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