Grace Smallwood
Lawrenceburg,IN
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. With experience as a cashier, ski technician, barista, greenhouse laborer, and pet sitter, I have been working outside of my house since I was 10.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Barista/Customer Service Cashier
Funny Farm Coffee Company
Lawrenceburg, Indiana
08.2025 - Current
- Prepared a variety of coffee beverages using espresso machines and grinders.
- Maintained cleanliness and organization of workstations and customer areas.
- Provided exceptional customer service to enhance the coffee shop experience.
- Educated customers on menu items, including seasonal offerings and specialties.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Operated cash registers to process customer payments.
Ski Technician
Perfect North Slopes
Lawrenceburg , IN
12.2021 - Current
- Operated cash register accurately during checkout process.
- Adhered strictly to all safety protocols while operating machinery in shop area.
- Maintained shop cleanliness by sweeping floors and wiping down surfaces regularly.
- Assisted customers with selecting appropriate equipment based on their ability level and skiing style preferences.
- Provided estimates of repair costs to customers before beginning work.
- Performed ski and snowboard maintenance, including waxing and sharpening edges.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Provided advice to customers regarding the care and maintenance of their ski equipment.
- Replaced worn out parts on customer's skis or snowboards when necessary.
- Installed new parts onto existing skis such as bindings, brakes, plates.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Operated a variety of machinery and tools safely and efficiently.
Greenhouse Laborer / Garden Center Cashier
Krueger Maddox Greenhouses
Sunman, Indiana
04.2025 - 08.2025
- Assisted with planting and watering various plants regularly.
- Assisted in the planting of seedlings, cuttings and transplants.
- Weeded beds by hand or with mechanical tools to maintain optimal growing conditions.
- Transported plants between greenhouses using wheelbarrows or carts.
- Inspected plants for signs of disease or damage from pests.
- Routinely pruned and trimmed plants to promote healthy growth and remove diseases.
- Provided assistance with loading shipments onto trucks for delivery.
- Organized merchandise displays to enhance product visibility and appeal.
- Maintained accurate cash drawer and balanced daily sales reports.
- Provided friendly customer service to enhance shopping experience.
- I drove carts with racks full of plants, filling out orders from various garden centers around the tri-state.
Cashier
Uncle Leroys Candy Kitchen
Hebron, Kentucky
05.2023 - 07.2024
- Accepted cash and credit card payments, issued receipts and provided change.
- Maintained work area and kept cash drawer organized.
- Collected payments and provided accurate change.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Greeted customers promptly and responded to questions.
- Maintained cleanliness of checkout areas and ensured supplies were stocked.
- Managed multiple tasks simultaneously while providing quality service.
- Performed other duties as assigned by management team.
Pet Sitter
Myself
Lawrenceburg, IN
04.2018 - 04.2021
- Followed precise feeding instructions and schedules for animals under care.
- Coordinated with pet owners regarding care plans and preferences, ensuring tailored services.
- Walked dogs on a regular basis, ensuring they were kept safe and healthy.
- Emptied litter boxes, refilled with fresh litter and cleaned animal bedding.
- Managed multiple pet care assignments simultaneously, demonstrating strong organizational skills.
- Cleaned up pet messes and provided fresh food and water to all assigned pets.
Pool Snack Bar Cashier
Hidden Valley Pool
Lawrenceburg, IN
05.2019 - 08.2020
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Collected payments and provided accurate change.
- Answered patron questions about menu items, pricing and potential food allergy risks.
- Safely prepared, assembled and presented food to satisfy customers and fill orders.
- Maintained work area and kept cash drawer organized.
Education
Nutritional Therapy Practitioner (NTP) Certification - Nutritional Therapy
Nutritional Therapy Association
Online, Based In Olympia, WA 09-2026
High School Diploma -
Home School
Lawrenceburg, IN05-2025
Skills
- Customer service
- Conflict resolution
- Time management
- Sales assistance
- Safe work practices
- Food preparation
- Cash handling
- Equipment maintenance
Affiliations
- Snowboard
- Wakeboard
- Pickleball
- Attend church regularly
- Workout, Lift weights, Exercise
- Hike
- Rock Climb
Certification
- Certified Technician for various ski brands
Gardening / Landscaping
- In the summer of 2024 i helped my mom at home with her garden. Work entailed planting, filling pots, trimming plants, and watering.
- Volunteered at church camps. Volunteering included landscape work such as trimming hedges, cleaning ponds, pulling weeds, moving rocks, chopping wood, painting, staining, cleaning, and spreading gravel and mulch.
Timeline
Barista/Customer Service Cashier
Funny Farm Coffee Company
08.2025 - Current
Greenhouse Laborer / Garden Center Cashier
Krueger Maddox Greenhouses
04.2025 - 08.2025
Cashier
Uncle Leroys Candy Kitchen
05.2023 - 07.2024
Ski Technician
Perfect North Slopes
12.2021 - Current
Pool Snack Bar Cashier
Hidden Valley Pool
05.2019 - 08.2020
Pet Sitter
Myself
04.2018 - 04.2021
Nutritional Therapy Practitioner (NTP) Certification - Nutritional Therapy
Nutritional Therapy Association
High School Diploma -
Home School