Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Gardening / Landscaping
Timeline
Generic

Grace Smallwood

Lawrenceburg,IN

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. With experience as a cashier, ski technician, barista, greenhouse laborer, and pet sitter, I have been working outside of my house since I was 10.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Barista/Customer Service Cashier

Funny Farm Coffee Company
Lawrenceburg, Indiana
08.2025 - Current
  • Prepared a variety of coffee beverages using espresso machines and grinders.
  • Maintained cleanliness and organization of workstations and customer areas.
  • Provided exceptional customer service to enhance the coffee shop experience.
  • Educated customers on menu items, including seasonal offerings and specialties.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Operated cash registers to process customer payments.

Ski Technician

Perfect North Slopes
Lawrenceburg , IN
12.2021 - Current
  • Operated cash register accurately during checkout process.
  • Adhered strictly to all safety protocols while operating machinery in shop area.
  • Maintained shop cleanliness by sweeping floors and wiping down surfaces regularly.
  • Assisted customers with selecting appropriate equipment based on their ability level and skiing style preferences.
  • Provided estimates of repair costs to customers before beginning work.
  • Performed ski and snowboard maintenance, including waxing and sharpening edges.
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
  • Provided advice to customers regarding the care and maintenance of their ski equipment.
  • Replaced worn out parts on customer's skis or snowboards when necessary.
  • Installed new parts onto existing skis such as bindings, brakes, plates.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Operated a variety of machinery and tools safely and efficiently.

Greenhouse Laborer / Garden Center Cashier

Krueger Maddox Greenhouses
Sunman, Indiana
04.2025 - 08.2025
  • Assisted with planting and watering various plants regularly.
  • Assisted in the planting of seedlings, cuttings and transplants.
  • Weeded beds by hand or with mechanical tools to maintain optimal growing conditions.
  • Transported plants between greenhouses using wheelbarrows or carts.
  • Inspected plants for signs of disease or damage from pests.
  • Routinely pruned and trimmed plants to promote healthy growth and remove diseases.
  • Provided assistance with loading shipments onto trucks for delivery.
  • Organized merchandise displays to enhance product visibility and appeal.
  • Maintained accurate cash drawer and balanced daily sales reports.
  • Provided friendly customer service to enhance shopping experience.
  • I drove carts with racks full of plants, filling out orders from various garden centers around the tri-state.

Cashier

Uncle Leroys Candy Kitchen
Hebron, Kentucky
05.2023 - 07.2024
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Maintained work area and kept cash drawer organized.
  • Collected payments and provided accurate change.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Greeted customers promptly and responded to questions.
  • Maintained cleanliness of checkout areas and ensured supplies were stocked.
  • Managed multiple tasks simultaneously while providing quality service.
  • Performed other duties as assigned by management team.

Pet Sitter

Myself
Lawrenceburg, IN
04.2018 - 04.2021
  • Followed precise feeding instructions and schedules for animals under care.
  • Coordinated with pet owners regarding care plans and preferences, ensuring tailored services.
  • Walked dogs on a regular basis, ensuring they were kept safe and healthy.
  • Emptied litter boxes, refilled with fresh litter and cleaned animal bedding.
  • Managed multiple pet care assignments simultaneously, demonstrating strong organizational skills.
  • Cleaned up pet messes and provided fresh food and water to all assigned pets.

Pool Snack Bar Cashier

Hidden Valley Pool
Lawrenceburg, IN
05.2019 - 08.2020
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Issued receipts, refunds, credits or change due to customers.
  • Collected payments and provided accurate change.
  • Answered patron questions about menu items, pricing and potential food allergy risks.
  • Safely prepared, assembled and presented food to satisfy customers and fill orders.
  • Maintained work area and kept cash drawer organized.

Education

Nutritional Therapy Practitioner (NTP) Certification - Nutritional Therapy

Nutritional Therapy Association
Online, Based In Olympia, WA
09-2026

High School Diploma -

Home School
Lawrenceburg, IN
05-2025

Skills

  • Customer service
  • Conflict resolution
  • Time management
  • Sales assistance
  • Safe work practices
  • Food preparation
  • Cash handling
  • Equipment maintenance

Affiliations

  • Snowboard
  • Wakeboard
  • Pickleball
  • Attend church regularly
  • Workout, Lift weights, Exercise
  • Hike
  • Rock Climb

Certification

  • Certified Technician for various ski brands

Gardening / Landscaping

  • In the summer of 2024 i helped my mom at home with her garden. Work entailed planting, filling pots, trimming plants, and watering.
  • Volunteered at church camps. Volunteering included landscape work such as trimming hedges, cleaning ponds, pulling weeds, moving rocks, chopping wood, painting, staining, cleaning, and spreading gravel and mulch.

Timeline

Barista/Customer Service Cashier

Funny Farm Coffee Company
08.2025 - Current

Greenhouse Laborer / Garden Center Cashier

Krueger Maddox Greenhouses
04.2025 - 08.2025

Cashier

Uncle Leroys Candy Kitchen
05.2023 - 07.2024

Ski Technician

Perfect North Slopes
12.2021 - Current

Pool Snack Bar Cashier

Hidden Valley Pool
05.2019 - 08.2020

Pet Sitter

Myself
04.2018 - 04.2021

Nutritional Therapy Practitioner (NTP) Certification - Nutritional Therapy

Nutritional Therapy Association

High School Diploma -

Home School