Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grace Smith

Hope Mills,NC

Summary

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Ambitious Housekeeping skills with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers. Hardworking and passionate job seeker with strong organizational skills eager to secure experienced housekeeping position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

26
26
years of professional experience

Work History

Hostess Manager/Maintenance Technician

McDonald's Restaurant
08.1997 - Current
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Inspected and maintained equipment to keep items in top working condition.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
  • Executed tasks within time and budget constraints.
  • Positively engaged with customers and maintained professional appearance as company representative.
  • Reported issues to property manager so effective resolutions could be put into place.
  • Safely and effectively handled wide range of cleaning products and solutions.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
  • Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
  • Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.

Education

High School Diploma -

Western Harnett High School
Lillington, NC
06.1984

Skills

  • Recommending Solutions
  • Safety Monitoring and Compliance
  • Social Perceptiveness
  • Troubleshooting
  • Time Management
  • Speaking
  • Organizational Abilities
  • Physical Strength and Stamina
  • Facility Upkeep
  • Critical Thinking
  • Active Learning
  • Safety Awareness
  • Task Concentration
  • Problem-Solving Ability

Timeline

Hostess Manager/Maintenance Technician

McDonald's Restaurant
08.1997 - Current

High School Diploma -

Western Harnett High School
Grace Smith