GRACE SOBIECH
Minneapolis,MN
Summary
Dynamic Program Coordinator with experience in volunteer coordination and membership engagement at Community Thread. Proven track record in data management and report preparation, enhancing member experiences through strong relationship-building skills. Expertise in problem-solving and effective communication consistently drives impactful results that align with organizational objectives.
Overview
8
8
years of professional experience
Work History
Thrive Program Coordinator
Community Thread
Stillwater, MN
08.2022 - 03.2025
- Worked to plan for new member activities and benefits, and to identify ways to continually support and improve the membership experience.
- Accepted and responded to member requests for transportation, at-home services, or other service benefits.
- Identified volunteers to fulfill service requests, and coordinated the work of volunteers.
- Managed billing for the completion of non-member services.
- Executed administrative responsibilities such as preparing reports, record keeping, and emailing.
- Maintained orderly records of members and volunteers, including tracking attendance and service delivery.
- Effectively engaged volunteers to support some aspects of this work.
- Actively supported the membership renewal process.
- Provided information and referral resources as needed.
- Performed outreach calls as directed, and documented results.
- Assisted with special events and fundraising initiatives.
Operations Intern
Children's Cancer Research Fund
Edina
06.2020 - 06.2022
- Supported the seamless transition of software systems from Raiser's Edge to Salesforce.
- Conducted data clean-up initiatives within the Salesforce platform to refine donor records.
- Delivered consistent assistance to office staff.
- Demonstrated competence in solo and collaborative work.
Maid
MaidPro
Woodbury
03.2018 - 12.2019
- Conducted cleaning services at various homes and commercial establishments.
- Maintained a clean and organized environment, conducive to customers satisfaction.
- Facilitated increased client retention by maintaining outstanding customer service.
Sales Associate
H&M
Woodbury
02.2017 - 09.2017
- Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays.
- Brought forth a customer-centric attitude.
- Followed instructions from supervisors and aimed to increase workflow.
- Remained flexible, adaptable, and focused on growth.
Education
Associates - Graphic Design: Print Media
Minneapolis Community and Technical College
Minneapolis05.2022
Skills
- Program management
- Volunteer coordination
- Data management
- Membership engagement
- Report preparation
- Team collaboration
- Efficient task prioritization
- Effective communication
- Problem solving
- Technical proficiency
Websites
Timeline
Thrive Program Coordinator
Community Thread
08.2022 - 03.2025
Operations Intern
Children's Cancer Research Fund
06.2020 - 06.2022
Maid
MaidPro
03.2018 - 12.2019
Sales Associate
H&M
02.2017 - 09.2017
Associates - Graphic Design: Print Media
Minneapolis Community and Technical College
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