Grace Sommerfeld

- Skilled in safely handling pets of various breeds and temperaments.

- Experienced in bathing, brushing, nail trimming, and basic styling.
- Ability to communicate effectively with pet owners and provide grooming recommendations.
- Efficient in managing appointments and grooming schedules.
Works well with groomers and staff to ensure smooth operations.

- Demonstrated a strong commitment to animal care by working flexible hours, including nights, weekends, and holidays as needed.

- Improved animal care by consistently monitoring their health and behavior, promptly reporting any concerns to veterinarians.

- Assisted in grooming over 50 pets per week, ensuring high-quality service and customer satisfaction.

- Helped streamline the bathing and drying process, improving efficiency by 20%
-Maintained a clean and organized grooming area, reducing incidents of pet discomfort or injury.
- Provided personalized care to nervous or anxious pets, ensuring a stress-free grooming experience.
-Educated pet owners on proper coat maintenance, leading to improved pet health and hygiene.

- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.

- Maintained a clean and sanitary kennel environment through daily cleaning tasks, ensuring the comfort and well-being of all animals.

- Assisted in the training of new staff members by sharing knowledge and expertise in kennel operations and animal care procedures.

- Consistently achieved and exceeded sales targets, demonstrating strong customer engagement and product knowledge.

- Assisted in the training and development of new hires, enhancing team performance and reducing onboarding time.

- Streamlined inventory management processes, ensuring accurate stocking and minimizing product shortages.

- Assisted in optimizing store layout and product placement, increasing sales and customer satisfaction.

- Helped onboard and train new hires, improving team efficiency and reducing turnover.

- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

- Attended training courses to build understanding of processes, techniques, and industry.

- Managed returns, exchanges and refunds in accordance with store policy.

- Maintained a clean and sanitary kennel environment through daily cleaning tasks, ensuring the comfort and well-being of all animals.

- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.

- Enhanced customer satisfaction by providing attentive and compassionate service during pet drop-offs and pickups.

- Reduced stress levels for animals during their stay by creating a calm and nurturing environment that catered to individual needs.

- Mixed and administered special food formulas to individual animals based on unique dietary needs.

- Developed strong relationships with clients by effectively communicating updates on their pets'' stay at the facility.

- Maintained animal health and wellbeing by brushing coat, trimming nails, cleaning ears, and providing other types of basic care.

- Assisted in administrative duties such as record keeping, appointment scheduling, and inventory management for efficient kennel operations.

- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.

- Prepared and administered medications and treatments as prescribed by veterinarian.