Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
Generic

Grace Sovenski

Folsom,CA

Summary

Committed job seeker with a history of meeting company needs and expectations with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience

Work History

Regional Director of Operations

Amazing Lash Studio
Sacramento, CA
01.2023 - Current
  • Analyzed data to identify areas of improvement in processes or procedures within the region.
  • Responded quickly to any customer complaints or issues arising from regional operations activities.
  • Developed relationships with customers in the region through frequent visits or calls.
  • Led process improvement projects focused on increasing quality standards throughout the region.
  • Established key performance indicators to measure operational effectiveness in the region.
  • Review financial reports and identified opportunities for cost savings.
  • Provided direction on budgeting, forecasting, and other financial matters.
  • Managed staff, including hiring, training, performance reviews and disciplinary actions.
  • Ensured compliance with all local, state and federal regulations related to operations in the region.
  • Monitor customer service levels and took corrective action when necessary.
  • Manage schedules, payroll, and recordkeeping for 50+ employees.
  • Collaborate with Corporate team and Studio Owner to set and execute business goals based on weekly, monthly, quarterly, and annual KPI performance

Multi-Unit Director

Amazing Lash Studio
Folsom, CA
01.2021 - 12.2022
  • Communicated in a way that motivates team members to achieve their work expectations.
  • Consistently created a friendly and welcoming environment for our guests ensuring guest experience standards are met or exceeded both front and back of house.
  • Oversaw daily operations of each unit, including scheduling and staffing needs.
  • Running multiple locations with multitasking, time management and efficiency.
  • Monitored operations in all units to ensure compliance with company policies and procedures.
  • Managed the recruiting process for new staff members at each location.
  • Established systems for tracking inventory levels in all stores.
  • Organized and facilitated meetings with unit managers to review performance, discuss goals, and create action plans.
  • Developed budget plans for each unit based on projected revenue goals.

Lead Teacher

The Goddard School
Folsom, CA
10.2020 - 06.2021
  • Organized activities to promote physical, mental and social development of each child.
  • Worked with students one-on-one to boost skills in weak areas and grasp new concepts.
  • Involved parents in student learning to increase family interaction and student support.
  • Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
  • Served as a mentor for new teachers during their onboarding process.
  • Participated in weekly faculty meetings by providing updates on departmental goals or objectives.
  • Facilitated meetings with parents and guardians in order to discuss student progress or behavior issues.
  • Built and strengthened positive relationships with students, parents and teaching staff.

Kindergarten Teacher

Cadence Academy
Rocklin, CA
06.2019 - 05.2020
  • Created and maintained safe learning environment for students.
  • Planned and implemented engaging lessons to meet the individual needs of each student.
  • Promoted collaborative learning among peers through group work activities.
  • Assessed each child's developmental needs on continuous basis.
  • Facilitated parent and teacher conferences in order to discuss student progress.
  • Developed lesson plans consistent with established guidelines and goals.
  • Established clear expectations for classroom behavior and routines.
  • Adapted lesson plans based on student performance data to ensure success for all learners.

Education

Associate of Arts - Early Childhood Administration

Saddleback College
Mission Viejo, CA

High School Diploma -

Laguna Creek High School
Elk Grove, CA
01-2016

Associate of Arts - Early Childhood/ Elementary Education

Maryville University
St Louis

Skills

  • Customer Service
  • Leadership
  • Management
  • Strategic Planning
  • Communication
  • Self-Motivated

Languages

English - Fluent

American Sign Language - Fluent

Timeline

Regional Director of Operations

Amazing Lash Studio
01.2023 - Current

Multi-Unit Director

Amazing Lash Studio
01.2021 - 12.2022

Lead Teacher

The Goddard School
10.2020 - 06.2021

Kindergarten Teacher

Cadence Academy
06.2019 - 05.2020

Associate of Arts - Early Childhood Administration

Saddleback College

High School Diploma -

Laguna Creek High School

Associate of Arts - Early Childhood/ Elementary Education

Maryville University

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Grace Sovenski