Grace Stelzer
Seattle
Summary
Dedicated team player with exceptional communication and customer service skills. Proven ability to enhance member experiences and improve operational efficiency through effective decision-making and a positive attitude.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Photography Assistant
Michael Epaul Photography
East Longmeadow, MA
2018 - 2019
- Assisted in setting up equipment for photo shoots, ensuring optimal lighting and composition.
- Organized and maintained photography equipment, enhancing operational efficiency during sessions.
- Collaborated with photographers to plan shoot logistics and manage client expectations.
- Edited photographs using Adobe Lightroom, improving image quality and consistency.
- Provided on-site assistance during events, ensuring seamless execution of photography services.
Graphic Designer
Freelance Design
Springfield, MA
2019 - 2020
- Designed visually compelling graphics for diverse client projects, enhancing brand identity and engagement.
- Collaborated with clients to understand design needs and develop tailored solutions across various media formats.
- Utilized Adobe Creative Suite to create high-quality designs, ensuring adherence to project timelines and specifications.
- Developed creative design for print materials, brochures, banners, and signs.
- Conducted market research to inform design decisions, staying updated on industry trends and competitor strategies.
Photo Editor
Dani Fine Photography
Northampton, MA
2019 - 2020
- Edited and retouched images to enhance visual appeal and maintain brand consistency.
- Collaborated with photographers to select optimal images for client projects.
- Utilized Adobe Photoshop and Lightroom for advanced image manipulation and correction.
- Managed file organization, ensuring efficient access to high-resolution images.
Lead Teller
Franklin First Federal Cu
Greenfield, MA
2022 - 2023
- Supervised daily cash operations and ensured compliance with banking regulations.
- Trained and mentored new tellers on customer service standards and operational procedures.
- Processed transactions efficiently, maintaining accuracy in cash handling and record-keeping.
- Resolved customer inquiries and complaints, enhancing overall client satisfaction rates.
- Conducted audits of cash drawers to identify discrepancies and improve accountability.
Member Experience Associate
Flow Fitness
Seattle, WA
10.2023 - Current
- Assisted members with inquiries and resolved issues to enhance overall experience.
- Educated clients on fitness programs and services to promote engagement and retention.
- Coordinated member onboarding processes, ensuring smooth transitions for new clients.
- Maintained accurate records of member interactions and feedback for continuous improvement.
Education
Associate of Arts - Theatre
Seattle Central Community College
Seattle, WASkills
- Patience and composure
- Exceptional communication
- Effective decision making
- Data entry proficiency
- Positive attitude
- Customer service
Certification
Certificate in Visual Design - 2020
Timeline
Member Experience Associate
Flow Fitness
10.2023 - Current
Photography Assistant
Michael Epaul Photography
2018 - 2019
Graphic Designer
Freelance Design
2019 - 2020
Photo Editor
Dani Fine Photography
2019 - 2020
Lead Teller
Franklin First Federal Cu
2022 - 2023
Associate of Arts - Theatre
Seattle Central Community College