Grace Stockham
Santa Rosa,CA
Summary
Dynamic Front Office Administrator with a proven track record at Stockham Construction Inc., enhancing customer satisfaction through effective communication and proactive problem-solving. Skilled in scheduling appointments and managing office operations, I excel in creating a welcoming environment while ensuring efficient mail handling and visitor management. Committed to delivering exceptional support services.
Overview
5
5
years of professional experience
Work History
Front Office Administrator
Stockham Construction Inc.
02.2020 - 07.2025
- Responded to inquiries from callers seeking information.
- Managed front office operations, ensuring a welcoming environment for clients and visitors alike.
- Kept reception area clean and neat to give visitors positive first impression.
- Increased customer satisfaction by promptly addressing inquiries and resolving issues through a proactive approach.
- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
Education
None - Digital Communications And Media
Vanguard University
Costa Mesa, CAHigh School Diploma - General Studies
Cardinal Newman High School
Santa Rosa, CA06.2019
Skills
- Scheduling appointments
- Reception duties
- Office supply management
- File organization
- Document scanning
- Meeting coordination
- Customer engagement
- Telephone reception
- Visitor management
- Billing and coding
- Scheduling
- Inbound phone call handling
- Mail handling
- Verbal communication
- Schedule and calendar management
- Event coordination
- Planning events
- Hospitality and accommodation
- Customer service
- Support services
Timeline
Front Office Administrator
Stockham Construction Inc.
02.2020 - 07.2025
None - Digital Communications And Media
Vanguard University
High School Diploma - General Studies
Cardinal Newman High School
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