Summary
Overview
Work History
Education
Skills
Timeline
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Grace Stokes

Baton Rouge,LA

Summary

Adept at fostering patient well-being and safety at Sage Specialty Hospital, I leveraged de-escalation techniques and clinical documentation to enhance therapeutic outcomes. My empathetic approach and expertise in behavioral management significantly contributed to a supportive healing environment, achieving notable improvements in patient mental health support. Licensed Psychiatric Technician with over 10+ years of experience in the substance abuse and mental health treatment industry. Offering excellent counseling, rapport-building and communication skills with clients and families from diverse backgrounds. Known for having a positive attitude and consistently exceeding performance standards. Accommodating Mental Health Tech offering strong history of excellent communication with family members and patients. Committed to helping patients by following established treatment plan goals and interventions. Adept at liaising between patients and medical staff to maintain continuum of care. Compassionate Mental Health Tech with strong track record of implementing effective behavioral management programs. Sound knowledge of addiction symptomatology and diagnosed mental disorders. Handles tasks effectively and communicates with tact and discretion. Energetic professional performs assessments, monitors behavior and helps develop treatment plans. Proven ability to collaborate with multidisciplinary teams to meet patient needs. Offers skills in task prioritization and task management.

Overview

21
21
years of professional experience
2
2
years of post-secondary education

Work History

Psychiatric Technician

Sage Specialty Hospital
09.2017 - 09.2024
  • Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
  • Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
  • Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
  • Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
  • Maintained accurate and up-to-date documentation of patient progress, facilitating effective communication among healthcare team members.
  • Ensured a safe and supportive environment for patients through close monitoring and crisis management techniques.
  • Implemented behavior modification strategies based on individual patient needs, contributing to improved functioning within daily life activities.
  • Fostered a positive therapeutic alliance with each patient by providing consistent encouragement throughout their healing journey.
  • Treated clients and families with respect and dignity.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and protecting individual privacy rights.
  • Provided compassionate support to patients during group therapy sessions, fostering trust and open communication.
  • Assisted in patient goal-setting and regularly monitored progress, celebrating successes and addressing barriers to achievement.

CNA

St .James Place
01.2011 - 09.2017
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.

Apartment Manager

The Lakes Townhomes
04.2003 - 12.2010
  • Coordinated with maintenance staff to quickly resolve repair requests, minimizing tenant inconvenience.
  • Managed property financial records by collecting rent from [Number] tenants and reconciling monthly accounts payable and receivable.
  • Collaborated with owners to develop long-term improvement plans for the property, increasing its value over time.
  • Handled conflict resolution between tenants, successfully mediating disputes and maintaining a positive living environment for all parties involved.
  • Evaluated tenant applications using strict screening criteria, selecting reliable residents who maintained good payment records and care for the property during their tenancy period.
  • Managed lease renewals process efficiently while negotiating optimal terms for both landlord and tenants.
  • Maximized occupancy rates through proactive marketing and timely processing of rental applications.

Education

Riverdale Community College
Riverdale, GA
01.2003 - 05.2005

High School Diploma -

Second Chance Christian Academy
Baton Rouge, LA
05.1989

Skills

    Clinical Documentation

    De-Escalation Techniques

    Incident Reporting

    Developmental Disabilities Support

    Vital Signs Documentation

    Behavioral Management

    Emergency Response

    Regulatory Compliance

    Suicide Prevention

    Mental Health Support

    Direct Patient Care

Timeline

Psychiatric Technician

Sage Specialty Hospital
09.2017 - 09.2024

CNA

St .James Place
01.2011 - 09.2017

Apartment Manager

The Lakes Townhomes
04.2003 - 12.2010

Riverdale Community College
01.2003 - 05.2005

High School Diploma -

Second Chance Christian Academy

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Grace Stokes