Summary
Overview
Work History
Education
Skills
Timeline
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Grace Stotts

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Hooters. Proven ability to enhance guest satisfaction through personalized service and effective multitasking. Experienced in cash handling and suggestive selling, consistently delivering outstanding dining experiences in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Server

Hooters
11.2021 - 07.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Patient Care Technician

Mercy
05.2022 - 10.2022
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.

Server

Hessler’s Bar and Grill
01.2020 - 11.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Bachelor Of Nursing - Nursing

Piedmont University
Demorest, GA

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Customer service
  • Safe food handling
  • Menu memorization
  • Suggestive selling

Timeline

Patient Care Technician

Mercy
05.2022 - 10.2022

Server

Hooters
11.2021 - 07.2024

Server

Hessler’s Bar and Grill
01.2020 - 11.2021

Bachelor Of Nursing - Nursing

Piedmont University

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Grace Stotts