GRACE SYNOD
Summary
Proactive and motivated Digital Marketer and prior Administrative Assistant with 4+ years of experience. Proactive in meeting goals and has superior skills in customer service and coordination.
Overview
7
7
years of professional experience
Work History
REDEMPTIVE MEDICAL EQUIPMENT
Durable Medical Equipment Administrator, Biller
08.2019 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Executed billing tasks and recorded information in company databases.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Coached new employees on administrative procedures, company policies and performance standards.
- Scheduled and confirmed appointments and meetings for senior management team.
BUCKLE
SALES ASSOCIATE
09.2017 - 08.2019
- Trained new employees on proper protocols and customer service standards.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages..
- Assisted customers with prompt and polite support in-person and via telephone.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
High School Diploma -
PARKWAY CHRISTIAN SCHOOL
Sterling Heights, MI05.2018
Skills
- Strong Communication Skills
- Analytical and Critical Thinking
- Planning and Coordination
- Data Entry Documentation
- Customer Service
- Office Management
- Scheduling
- Teamwork Skills
Timeline
REDEMPTIVE MEDICAL EQUIPMENT
Durable Medical Equipment Administrator, Biller
08.2019 - Current
BUCKLE
SALES ASSOCIATE
09.2017 - 08.2019
High School Diploma -
PARKWAY CHRISTIAN SCHOOL
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